Excuse me, how to take the hotel manager exam? What are the exam directions? Specific content ...

The hotel manager is the second-level national professional qualification, and the assistant hotel manager is the third-level national professional qualification. The certificate is available nationwide, online and valid for life. It is a proof that catering and hotel management personnel have the necessary knowledge and skills to engage in hotel management positions. It is the qualification certificate for workers to apply for jobs and posts, and it is the main basis for employers to recruit and employ workers.

Second, the assessment time and content:

The time for national vocational skill appraisal of hotel managers and assistant hotel managers shall be subject to the arrangement of provincial test sites; Assessment content: According to the national "Professional Skills Appraisal Standard for Hotel Managers", the assessment is divided into theoretical knowledge and practical skills knowledge, and hotel managers should comment on the test papers and reply in writing.

Third, the specific course content is arranged as follows:

Professional ethics, hotel management foundation, hotel catering management, hotel recreation management, star rating standards for new hotels, hotel service quality and safety management, hotel marketing and tourist organization, hotel human resources management, hotel financial control, hotel culture construction and hotel development, modern hotel room management and control, successful case analysis of hotel management, and relevant laws and regulations.

Declaration conditions:

Hotel manager (with one of the following conditions):

1, master's degree (or double bachelor's degree), and the probation period expires;

2. Graduated from university and engaged in enterprise management for more than 5 years;

3, college graduates engaged in business management for more than 7 years;

4. Graduated from secondary vocational and technical school, engaged in management work 12 years or more;

5. Other personnel who have been engaged in management 15 years or more.

Assistant Hotel Manager (with one of the following conditions):

1, graduated from university and completed the probation period;

2, graduated from college, engaged in enterprise management for more than 3 years;

3, graduated from secondary vocational and technical schools, engaged in enterprise management for more than 5 years;

4. Other personnel who have been engaged in enterprise management for more than 8 years.