Gree national unified 24-hour 4 customer service center -24-hour contact number

Tips: Please call the installation number on the packing box for the installation of the new machine

Dear Gree users: Hello!

This is the Gree air-conditioning maintenance service outlet.

If you have any problems during use, please call the 24-hour service hotline.

we will provide you with safe, fast and accurate on-site maintenance service, and provide follow-up use guarantee for your life!

gree national unified 24-hour 4 customer service center after-sales service telephone (each point) 24-hour fault repair center

common faults and treatment methods of gree air conditioner

1. What is the fault of gree air conditioner e6? 1. Gree air conditioner displays e6, which may be a communication fault. When the black connecting wire between indoor unit and outdoor unit is loose, there may be a communication fault. 2. Gree air conditioner displays e6. It may be that there are dirty things in the indoor unit, such as dust or dirt. Too much dust will affect the size of the air outlet, leading to the decline of the refrigeration function of Gree air conditioner. 3. Gree air conditioner displays e6, which may be that the fan motor of the outdoor unit of the air conditioner is out of power supply. When the outdoor unit of the air conditioner is damaged, there may be no power supply, and e6 will be displayed. 4. Gree air conditioner displays e6, which may be that the outdoor compressor is overloaded, that is, if the compressor is used for too long or improperly, it will be overloaded and the compressor will stop for protection. Second, Gree air conditioner e6* Simple solution 1. First, you can replace the signal connection line between the indoor unit and the outdoor unit. This is the reason that can lead to e6. If e6 is still displayed after replacement, you need to measure the power supply voltage of the signal port of the external unit board. If there is a voltage of about 5V, it means that the voltage is ok. 2. If the voltage is ok, it is possible that there is something wrong with the frequency conversion motherboard or module. You can measure the signal port of an external machine board. If the power supply voltage is about V-1V, it means that the indoor machine control circuit board is abnormal and needs to be replaced. 3. If the frequency conversion module of the outdoor unit of the air conditioner is hot, or the power supply is abnormal, it means that there is something wrong with this module, and it can be restored to normal after replacing the module. Gree air conditioner failed to clean the filter screen in time after a long time and caused air circulation blockage inside, which would affect the heating effect of air conditioner to some extent. Too thick dirt on evaporator and condenser will also reduce the heat exchange effect, resulting in a decrease in heating capacity and an increase in power consumption; The heating temperature is set too low. The door crack and hole in the air-conditioned room are not blocked, or the doors are opened frequently, resulting in indoor heat loss, etc., which will inadvertently cause the air-conditioning heating to be weak. Gree Gree national unified 24-hour 4 customer service center after-sales maintenance telephone/fault repair maintenance point center 1. Insufficient refrigerant: you can simply conduct self-test to identify whether there is fluorine leakage. 2. Four-way valve cross-gas: the heat pump air conditioner switches the cooling and heating states through the four-way valve. Some refrigerants that should participate in heat exchange directly return to the air return pipe from the compressor outlet pipe at the four-way valve, which leads to the decrease of refrigerants participating in heat exchange and the decrease of heat exchange efficiency, thus causing insufficient heating capacity. 3. One-way valve (also known as check valve) leaks: the pressure difference between high and low pressure of refrigeration system decreases, the temperature of outdoor heat exchanger increases, and the heat obtained from the outside decreases, resulting in insufficient heating capacity. When the pressure of the system is detected, it will be found that the low pressure side pressure rises and the pressure difference between high and low pressure drops.

After-sales process of Gree air-conditioner:

1. Users need to apply for repair at the appointed after-sales service outlets of Gree air-conditioner, and then contact the repairman. Note that if the warranty period is in progress, they also need to provide warranty cards and useful purchase certificates.

2. After the repairman comes to the door, he will check the defects of the product, and then determine the cause of the defects. If the warranty period is right or wrong, then he needs to supply the charging standard to the user according to the regulations, negotiate the fees with the user, and then carry out the corresponding repair after the user agrees.

3. If there is a certain dispute between the repairman and the user during the repair process, the repairman also needs to restrain his emotions and respond to the company, so that the company can handle it harmoniously.

4. After the repair, the repairman also needs to repair and test the product with the user to see if it can be used normally, and also needs to issue a formal receipt certificate after charging.

5. If it is necessary to replace the accessories in charge of repair, the special service outlets should use Gree Electric accessories to replace them. The used parts should be left to the users, and the old parts should not be asked for from the users, and the old parts that have been repaired for a fee should not be returned to the selling company.

6. The date of product purchase can be calculated according to the first day of the next month after the factory date of the product body nameplate. For split air conditioners, the later delivery date in the internal machine or the external machine shall be accounted for. Perhaps the service network will check the actual purchase date with the selling company according to the bar code of the machine that the user reported for repair.

What is the after-sales telephone number of Gree's unified 24-hour 4 customer service center nationwide? ~ 24-hour online customer service repair outlets

National after-sales service outlets:

On-site service areas: Beijing, Hangzhou, Suzhou, Shanghai, Nanjing, Chengdu, Chongqing, Guangzhou, Zhuhai, Foshan, Shenzhen, Zhongshan, Dongguan,

Nanning, Xiamen, Haikou. Quanzhou, Wuhan, Huangshi,

Yichang, Tianjin, Hefei, Nanchang, Cixi, Yuyao, Wuxi, Shijiazhuang, Ningbo, Zhengzhou, Jinan, Xi 'an, Fuzhou, Fuqing, Mianyang,

Lanzhou, Changzhou, Wenzhou, Kunming, Taiyuan, Changsha, Guiyang, Shenyang, Luoyang, Changchun, Harbin. Baoji, Liuzhou, Huzhou, Changde,

Zhangjiagang, Taicang, Changshu, Beihai, Jiangyin, Dazhou, Zhanjiang, Wujiang, Hohhot, Luzhou, Baotou, Zhoushan,

Urumqi, etc. Arrange the master's on-site maintenance nearby for unified repair application

Inquire about the address of national maintenance service outlets

After-sales maintenance outlets of municipalities directly under the Central Government ↓

Beijing: Dongcheng, Xicheng, Chaoyang, Haidian, Fengtai, Fangshan, Tongzhou, Shunyi, Daxing, Changping, Pinggu, Huairou and Shijingshan

Tianjin: Heping, Hexi, Hedong, Hebei, Hongqiao and Shijingshan. Yangpu, Minhang, Baoshan, Jiading, Pudong, Jinshan, Songjiang, Qingpu

Chongqing: Yuzhong, Jiangbei, Nan 'an, Beibei, Yubei, Banan, Wanzhou, Fuling, Qianjiang, Changshou, Jiangjin, Hechuan, Dadukou, Shapingba, Jiulongpo

Maintenance outlets in Guangdong Province ↓

Shenzhen: Baiyun, Liwan, Panyu, Huangpu, Huadu, Zengcheng and Luogang

Dongguan: Guancheng, Chang 'an, Nancheng, Dongcheng, Humen, John Wan, Liaobu, Da Lang, Tangxia, Changping, Dalingshan, Zhangmutou, Shilong and Songshan Lake

Foshan: Chancheng, Nanhai, Shunde, Gaoming and Songshan Lake. Hengqin New District

Huizhou: Huicheng, Huiyang, Boluo, Huidong and Daya Bay

Shantou: Jinping, Longhu, Chenghai, Chaoyang, Chaonan, Haojiang and South Australia

Zhanjiang: Chikan, Xiashan, Potou and Mazhang

Maoming: Maonan, Maogang and Dianzhang. Xingning, Jiangnan, Yongning, Liangqing and Xixiangtang

Liuzhou: Chengzhong, Yufeng, Liubei, Liunan, Liucheng and Liujiang

Guilin: Qixing, Xiangshan, Xiufeng, Diecai, Yanshan, Lingui and Lingchuan

Yulin: Yuzhou, Fumian and Lingchuan. Lingshan

Maintenance outlets in Hunan Province ↓

Changsha: Wangcheng, Furong, Yuelu, Yuhua, Tianxin, Xingsha and Kaifu

Zhuzhou: Tianyuan, Hetang, Youxian, Shifeng, Chaling, Lusong and Yanling

Yiyang: Heshan, Ziyang, Yuanjiang and Nanling. Lixin development zone

Xiangtan: Yuhu, Yuetang and Jiuhua Economic Development Zone

Yueyang: Yueyang, Louyun, Xilin, Xiangmao and Luojunshan

Shaanxi maintenance network scope ↓

Xi 'an: Yanta, Beilin, Lianhu, Xincheng, Weiyang, Chang 'an and Ba. Qishan

Hanzhong: Hantai, Chenggu, Nanzheng and Yangxian

Maintenance outlets in Sichuan Province ↓

Chengdu: Jintang, Wuhou, Jinjiang, Chenghua, Jinniu, Qingyang, Xindu, Qingbaijiang, Pixian, Wenjiang, Longquanyi, Shuangliu and Dujiangyan

Mianyang. South, Peng 'an and Yingshan

Yibin: Cuiping, Nanxi, Jiang 'an, Changning and Yibin County

Zigong: Daan, Gongjing, Yantan and Ziliujing

Luzhou: Jiangyang, Longma and Tanna

Dazhou: Tongchuan, Wanyuan, Daxian, Xuanhan and Kaikai. Renhe

Maintenance outlets in Hubei Province ↓

Wuhan: Wuchang, Hongshan, Huangpi, Jiang 'an, Jianghan, Caidian and Dongxihu

Yichang: Xiling, Dianjun, Xiaoting, Yiling, Dongshan, Yidu, Dangyang, Gezhouba and Wujiagang

Xiangyang: Fan. Wudang Mountain

Huangshi: Huangshi, Gangxi, Saishan, Xialu, Tieshan and Tuancheng Mountain

Xiaogan: Xiaonan, Xiaochang, Yunmeng, Yingcheng and Dawu

Huanggang: Huangzhou, Wuxue, Macheng, Xishui, Huangmei and Qichun

Lixia, Tianqiao, Shizhong, Licheng and Changqing

Yantai: Zhifu, Fushan, Muping and Laishan

Weifang: Weicheng, Hanting, Fangzi and Kuiwen

Linyi: Lanshan, Luo Zhuang, Hedong, Tancheng, Feixian, Linshu and Kuiwen. Gusu, Canglang, Jinchang, Industrial Park, Gaoxin and Wujiang

Nanjing: Gulou, Xuanwu, Baixia, Jianye, Xiaguan, Jiangning, Pukou and Liuhe

Wuxi: Liangxi, Binhu, Xinwu, Huishan and Xishan

Changzhou: Tianning, Bell Tower and New North. Hai' an

Yangzhou: Guangling, Weiyang, Hanjiang, Jiangdu, Yizheng and Gaoyou

Yancheng: Tinghu, Yandu, Dafeng, Funing, Sheyang, Binhai, Xiangshui, Jianhu and Dongtai

Huai' an: Qinghe, Qingpu, Huaiyin, Huai' an, Lianshui and Hongze. Taixing

Maintenance outlets in Zhejiang Province ↓

Hangzhou: West Lake, Gongshu, Jianggan, Xiacheng, Shangcheng, Yuhang, Xiaoshan, Binjiang, Jiande, Fuyang, Lin 'an, Tonglu and Chun 'an

Ningbo: Haishu, Jiangdong, Jiangbei, Yinzhou, Beilun, Zhenhai, Yuyao, Cixi and High-tech Zone. Pujiang

Jiaxing: Nanhu, Xiuzhou, Pinghu, Haiyan and Economic Development Zone

Taizhou: Jiaojiang, Luqiao, Huangyan, Xianju, Tiantai and Sanmen

Shaoxing: Yuecheng, Jinghu, Paojiang, Binhai, Ke Qiao and Shangyu

Huzhou: Xing Wu, Nanxun, Changxing and Deqing. Guancheng, Jinshui, Shangjie, Huiji and Zhengdong New District

Luoyang: Jianxi, Xigong, Laocheng, Chanhe, Luolong, Geely, Yiyang, Yibin and Yichuan

Xinxiang: Hongqi, Weibin, Fengquan, Mu Ye and Weihui

Nanyang: Wolong and Wan. Gaoxin, Mengzhou and Qinyang

Shangqiu: Liangyuan, Suiyang, Yongcheng, Ningling, Yucheng and Minquan

Kaifeng: Gulou, Long Ting, Shunhe, Jinming, Tongxu, Weishi and Yuwangtai

Zhoukou: Chuanhui, Shangshui, Huaiyang, Taikang, Luyi. New station

Wuhu: Jinghu, Jiujiang, Wuwei, Yijiang, Sanshan and Nanling

Bengbu: Bangshan, Yuhui, Huaishang, Huaiyuan, Guzhen and Longzi Lake

Anqing: Daguan, Yingjiang, Yixiu, Tongcheng, Huaining and Qianshan

Lu 'an: Shenhe, Huanggu, Dadong, Tiexi, Dongling and Yuhong

Dalian: Xigang, Zhongshan, Lushun, Jinzhou, Shahekou, Ganjingzi, High-tech Park

Anshan: Tiedong, Tiexi, Lishan, Haicheng, Qian Shan and Xiuyan

Jinzhou: Linghe and Guta. Shuangtaizi

Maintenance outlets in Jiangxi Province ↓

Nanchang: Donghu, Xihu, Xinjian, Nanchang, Wanli, Qingshan Lake and Qingyunpu Scenic Resort

Ganzhou: Zhanggong, Nankang, Ruijin, Ganxian, Xinfeng, Dayu, Shangyou, Chongyi, Anyuan, Longnan, Dingnan and Quannan

.