Traditional Culture Encyclopedia - Hotel franchise - The etiquette of handing a cup to a guest.

The etiquette of handing a cup to a guest.

The etiquette of pouring water for guests

1. When will the water be supplied?

The best time is when the guests just sit down and serve tea and water to ease the atmosphere or distract the guests.

Second, what do you want to ask?

If you ask the guest politely: What would you like to drink? ; It is estimated that nine times out of ten guests will say: no! So, either don't ask, just go; Or ask a closed question: Do you want it hot or cold?

3. What drinks are served?

In Guangdong, Fujian and other areas with traditional drinking habits, most guests sit down to drink tea, and the most extensive and simple drink is boiled water. And now people pay more and more attention to health, carbonated drinks and sweet drinks are often not very popular, so it is recommended not to supply them.

If the guests have children, they can serve sweet drinks and pay attention to timely hydration.

Some people give bottled water directly to their guests in order to save trouble. It is very simple to implement, but some guests will be embarrassed to accept it. Moreover, they take bottled water directly, eliminating the service action of pouring water and then pouring water. If you are sure to use bottled water, remember not to unscrew the lid (some guests feel unsafe when they receive unsealed bottled water) and ensure that sealed bottled water is delivered to the guests.

4. Cold or hot?

First of all, it is called body perception. When the body is exposed to different temperatures, its subjective feelings will also be affected to some extent. Holding a glass of ice water and hot water in your hand will affect the subjective consciousness of the guests to some extent. Hot water is associated with enthusiasm, but ice water is the opposite. Therefore, for the guests who enter the store, in principle, they should drink hot unless the guests emphasize the need for ice water.

If a young lady enters a shop, she always provides hot drinks for safety reasons.

5. What cup should I use?

There are four kinds of common cups:

1. The teacups in the tea set are suitable for use in areas with corresponding tea culture. If there is no local habit of drinking tea, don't use it. Otherwise, even if you serve them warmly, the guests will not drink.

2. The advantage of disposable plastic cups is that they are cheap, but the disadvantage is that they feel bad. Now pay a little attention, disposable plastic cups are no longer used to receive guests. Of course, if they are equipped with a cup holder, it will be even more rustic.

The surface of disposable paper cup looks a little stronger than that of disposable plastic cup, but the quality of paper cup is also different. Second-order paper cups still have odor, too thin and too soft.

4. Aviation Cup Aviation Cup is also a hard transparent plastic cup, which is commonly used on airplanes. Although it is a little expensive (2-3 cents each), it feels good, has high transparency and higher grade.

6. How much water should I pour?

There is an old saying that light tea is full of wine. When entertaining guests, fill up the wine. Chaze can't hold it, so keep some, especially hot water, so that guests can hold the place above the edge of the cup that is not hot and reduce the possibility of water splashing. Therefore, when pouring water for the guests, remember to pour 70%.

Seven, how to serve?

The easiest way is to serve it directly to the guests by hand, but are you sure your hands are clean? Will it touch the edge of the cup? Will it be unstable? You can only take two cups at a time. Consider paying a little attention to the sense of situation and serving it to the guests on a tray.

Eight, say what?

It's natural to be polite when serving drinks to guests:

1, please use tea;

2, come, drink a glass of water;

The water is for you.