Is there any relationship between Meituan HOS score and ranking?

Meituan’s HOS score is related to its ranking. Meituan uses the HOS index and HOS bonus points. The HOS index is equal to the HOS basic score plus the HOS bonus points. The basic score is divided into 5 points, and the rewards are divided into bonus points, with a full score of 0.3 to 0.5.

The role of HOS index

The HOS index has 9 indicators, which are calculated on a monthly basis. Based on the score of the 9 indicators of the store in the previous month, the HOS index is comprehensively calculated and The corresponding rights and resources were granted this month. The 9 indicators of the HOS index are A. Order rejection rate, B. Violations, breach of contract, cheating, order evasion, order brushing, overturning confirmation, etc.

The level of the HOS index indicates the operating level of the hotel and determines the type and amount of equity received by the store. Merchants can check the store's total HOS index score and indicators for the previous month on the PC side of the merchant platform. They can focus on improving and optimizing the indicators with lower scores, ultimately increasing the total HOS index score, improving the hotel's operating level and obtaining more rights.