Hotel refund policy

Legal analysis: You can't check out and get a refund if you stayed in a hotel during the epidemic. If you don't stay in a hotel, if you just book a hotel, you can check out and get a refund. If the hotel did not explicitly inform the relevant cancellation policy before the transaction, and then came up with a unilateral non-refund policy when the tourists canceled the reservation, it would violate the consumer's right to know. For the refund policy, both parties need to negotiate or be judged by the judicial organs according to the principle of fairness and reasonableness. One party should not strongly demand "no refund".

Legal basis: Civil Code of People's Republic of China (PRC).

Article 562 The parties may terminate the contract through consultation. The parties may agree on the reasons for one party to terminate the contract. When the reasons for the termination of the contract arise, the creditor may terminate the contract.

Article 563 The parties may terminate the contract under any of the following circumstances: (1) The purpose of the contract cannot be achieved due to force majeure; (two) before the expiration of the time limit for performance, one party clearly indicated or indicated by his own behavior that he would not perform the main debt; (three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged; (4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract; (5) Other circumstances stipulated by law. For an indefinite contract whose content is to continue to perform debts, the parties may terminate the contract at any time, but they shall notify the other party before a reasonable time limit.