Traditional Culture Encyclopedia - Hotel franchise - Hotel oral English will be 84 as soon as you learn it.
Hotel oral English will be 84 as soon as you learn it.
2. Go to the guest room (check out-C/O), which means Kere has checked out and left the guest room.
Vacant-V, a room that was temporarily unoccupied yesterday.
4. Empty and dirty-VD) means that the room is empty and not cleaned.
5.Sleepout (S/O) means that the guest room has been rented, but the guest stays out for the night. The front desk staff should mark the rooms on the computer and inform the assistant manager and housekeeping department of this information. The assistant manager of the lobby will double lock the guest room and make records. After the guest returns, the assistant manager in the lobby will open the door for the guest and explain.
6. Maintenance room (Out of Order——OOO), also known as ward, refers to the room that can't be rented temporarily due to the failure of facilities and equipment.
7. Vacant clean room (VC), also known as OK room, means that the room has been cleaned and can be re-rented.
8. Do not disturb the room (DND), which means that the guests in this room don't want the waiter to disturb them because of sleep or other reasons.
9.VIP room (very important person-VIP) means that the guests in this room are important guests of the hotel.
10, Long Guest Room (LSG), also known as Long Room, is a room rented by tenants for a long time.
1 1. Mur means that the guests in this room need to be cleaned immediately because of receiving guests or other reasons.
12, light luggage (L/B), indicating that there is less luggage in the guest room. In order to prevent ticket evasion, the housekeeping department should inform the front desk in time.
13, No Baggage (N/B), which means that this tenant has no baggage. In order to avoid ticket evasion, the front desk should be informed.
14, ready to check out (expected to check out -E/D), which means that the guests in this room should check out before noon that day 12, but they haven't checked out yet.
15, reserved rooms (Blooked), reserved for teams and conference guests who will stay. The front desk staff should mark it on the computer to prevent it from being rented to other guests and causing unnecessary trouble.
16, double lock room, the guest is in the room, the waiter can't open the door with the ordinary key, so we should observe. It may be a mistake, or the guest may be ill. When the hotel finds that the equipment in the room is seriously damaged or there are exposed valuables or criminal cases in the room, it should also double lock the room and wait for investigation.
17, extra bed (b), indicating that there is an extra bed in this room.
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