Traditional Culture Encyclopedia - Hotel franchise - Working hours of waiters in five-star hotels

Working hours of waiters in five-star hotels

Five-star hotels have many departments and different working hours. The specific distribution is as follows:

1, the finance department, the purchasing department, the general manager's office and the human resources department all belong to the logistics department, and they are in the administrative class, that is, from 8:00 to 12:00 and from 2:00 to 6:00 in the afternoon. This is a normal class and there is no need to stay up late;

2. The front desk is a front-line department and belongs to the 24-hour customer service department. The concierge, the front desk, the service center and the assistant manager in the lobby usually have three shifts in the morning, noon and evening, all of which are 8 hours;

3. The housekeeper in the housekeeping department works in two shifts, which is almost 8: 00 p.m. to 10, and there is one on duty at night. The housekeeping center has to answer the phone 24 hours a day, so there are also three shifts, PA is also three shifts, and the laundry room is a normal shift, just like logistics.

4. Lunch and dinner are the main meals in the catering department, so it is usually 10- 10 in the evening, which is determined according to the meal time of the guests. Western food is a buffet brunch and dinner, which will be earlier in the morning, usually from 6 o'clock to evening 10, and then there will be personal delivery in the evening;

If the marketing department is normal, it is also a normal class, but they are special. Because many customers have to eat, which conflicts with working hours, sometimes they arrive late in the morning, and sometimes they often run outside for sales. They will meet customers at noon and evening, and they will be free to go to work.