What are the hotel lobby facilities?

Hotel lobby design is the most important area in the hotel and the embodiment of the overall image of the hotel. General hotel lobby design is divided into reception area, rest area, retail area, commercial area and traffic area. So how to design these areas to enhance the overall image of the hotel?

1, front desk area

The front desk, also known as the "front desk", is the main window, business center and visual center of the hotel's external service. The most basic function of the front desk is reception and registration, and it also provides cashier, bookkeeping, currency exchange, valuables storage and other services. Sometimes some business services will be located at the front desk, such as car rental, travel agency, post and telecommunications, etc.

Step 2 rest area

The rest area is a space for guests to rest, talk or wait, and it is also another main functional part of the hotel lobby. Generally located near the main entrance and the main service desk, close to the main traffic roads. The area accounts for about 20% of the whole lobby area.

3. Retail and commercial areas

Usually located near the lobby, it is a specially set area and keeps close contact with the lobby. In addition to selling daily necessities such as newspapers, cigarettes and medicines, we will also sell different products according to the characteristics of the hotel and the needs of customers, such as swimsuits, sunscreen, outdoor products and so on. In addition, brand stores and specialty stores will be set up in some high-end hotels.

4. Traffic area

When guests arrive at the hotel, the first thing they see is the entrance of the hotel, which can give people a first impression. The entrance is not only the passage of the hotel, but also the transitional space between indoor and outdoor. The entrance consists of doors, doorways, steps, approach roads, entrance squares and other elements in this area (such as paving, greening, railings, waterscape, sculpture, parking lot, etc.). ).

5. Elevator Hall

The elevator hall is an important traffic space connecting the lobby and the guest room, and is usually set in a secondary position in the lobby to facilitate guests' arrival. The elevator hall can be equipped with garbage bins, furnishings or rest facilities, and there should be enough space to accommodate the guests waiting for the elevator, entering and leaving the elevator and their luggage.