Characteristics of customer-self interaction in hotel services

Be polite, friendly, professional, etc.

According to the Baidu Wenku query, in hotel services, the characteristics of the interaction between guests and waiters usually include politeness, friendliness and professionalism. Waiters need to follow certain etiquette norms, such as greeting guests, providing attentive service, listening to guests' needs and trying their best to meet them.

Hotel service refers to the intelligent and necessary labor paid by the hotel to meet the needs of customers. It is an intangible and priceless commodity of the hotel.