Traditional Culture Encyclopedia - Hotel franchise - How to achieve personalized service in hotels?

How to achieve personalized service in hotels?

Now more and more hotels are upgrading to smart hotels. At the same time, in order to meet the upgrading needs of different hotels, the optional upgrading schemes are naturally different. For example, in the current scheme of upgrading a hotel to a smart hotel, there are three common systems: smart room control system, card-free hotel system and energy consumption control system, so what are the characteristics of different smart hotel systems?

Smart room system helps to reduce costs

When a hotel is upgraded to a smart hotel, there are many types of systems to choose from, so as to meet different hotel operation scenarios. The common smart hotel system is the smart guest room system. This kind of system is characterized by using intelligent equipment and systems to complete the centralized management of various equipment in the hotel, such as panels, lights, air conditioners, sockets, curtains, door locks, etc. Staff can use mobile phones, PCs and intelligent robots to view and operate hotel equipment, which can not only reasonably reduce the waste of human resources in hotel operation, but also reasonably avoid the waste of various equipment such as water, electricity and heating, and improve the quality of the hotel.

Card-free hotel system improves the stay experience

When upgrading a hotel to a smart hotel, you can also choose a card-free hotel system, which pays more attention to the customer's stay experience. After applying this kind of smart hotel system, customers can quickly check in through small programs or all-in-one machines. After checking in, customers don't need room cards and other items, but they can easily check in and get corresponding services through fingerprints or other verification methods. In this kind of smart hotel scheme, professional intelligent robots and elevator room access control equipment are often needed to be upgraded to intelligent equipment to ensure more convenient hotel services for customers. Moreover, after applying this kind of system, there will be automatic identification and power failure in rooms, which also plays a reasonable role in reducing hotel operations.

Energy consumption management and control system effectively optimizes the operation system

Among many smart hotel schemes, there is another kind of energy consumption system, namely hotel energy consumption management and control system. When upgrading and deploying such smart hotel systems, it is often necessary to deploy cloud platforms or edge servers, as well as smart meters and smart water meters. This kind of system is more aimed at the input cost of water and electricity in the daily operation of the hotel, such as rationally optimizing the operation mode of central air conditioning through system data collection and analysis, so that it can reasonably control the switching time and temperature without affecting the use experience and reduce the electricity cost. Professional hotel energy consumption management and control system can effectively reduce the hotel operating cost.