The state that business reception hotels should achieve

It should achieve the following status:

1. The hotel’s location, facilities, services, prices, etc. must meet the standards and budget of business reception, and be able to meet the needs of guests’ accommodation, meetings, and catering , entertainment and other needs.

2. The hotel’s safety, hygiene, confidentiality and other aspects must be guaranteed to avoid inconvenience or risks to guests and hosts.

3. Hotel employees must have professional reception skills and etiquette, be able to serve guests enthusiastically, thoughtfully and respectfully, and reflect the sincerity and image of the host.

4. The hotel should maintain good communication and coordination with the receptionist, promptly understand and meet guests' special requirements or changes, and provide flexible solutions.