Traditional Culture Encyclopedia - Hotel franchise - What should I pay attention to when applying for a hotel restaurant waiter?
What should I pay attention to when applying for a hotel restaurant waiter?
Let's start with an application from an acquaintance. She went to our Portman Hotel (five-star) for a second interview. At first, she was going to apply for a job as a hotel waiter and wanted to learn hotel management practice from the basics. But the result surprised her-the examiner of human resources department suggested her to be a hotel public relations! Examiners explained that after more than an hour of communication, they found that the girl was quick-thinking, excellent in expression, good in popularity, good at establishing good relations with people around her, and should have certain potential in public relations, so they inserted some public relations questions into her job title. The waiters in the restaurant mainly pay attention to dignified and steady behavior, natural and graceful, and natural expression. The second interview mainly depends on the candidate's standing posture, walking posture and language behavior. 1, standing is a static modeling action of life, and it is also a test of the most basic quality of waiters. Although standing is a static shape, it is static and dynamic for restaurant waiters, and their eyes must take care of all the seats in the work area. 2. Walking is a dynamic and beautiful shape in life. Ask the waiter in the restaurant to keep his upper body steady when walking. 3. A five-star language needs to be proficient in English. Attendants should use basic polite expressions in their daily work, such as greeting guests, welcoming them, apologizing when disturbing them, thanking people for their work, and saying goodbye when seeing them off. The language requirements for waiters also include that the volume of speech should be clear to the guests, and it is strictly forbidden to disturb other guests with loud and wide voices. Try to use selective questions when you speak, and put an end to using negative words. 4. Always smile. Because you have no service experience in hotel restaurants, you sincerely hope to enter the store and get standardized training. In short, through the second interview, the examiner wants to know whether you can integrate into their corporate culture and the talents they need. I wish you success ~
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