Traditional Culture Encyclopedia - Hotel franchise - How do hotels in Hong Kong complain if they don't check out?
How do hotels in Hong Kong complain if they don't check out?
1. You can complain to the complaint department of the hotel or reservation platform and let it communicate with the hotel. Generally, most people who refuse to check out are the hotel front desk, while the ticketing platform is connected with hotel sales, with different powers, and the hotel front desk has lower power.
2. You can complain to the Consumer Protection Association or the market supervision and management department. Similarly, the department that handles 12345 complaints is not the front desk, but generally the administration or sales department, and its authority is greater than the front desk. If the complaint is established, it will affect the hotel's application for various funds, so it will generally agree to check out.
3. You can also call the national unified reporting service hotline 123 15 to make a complaint.
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