Traditional Culture Encyclopedia - Hotel franchise - When you were a hotel receptionist, what great customers did you meet?
When you were a hotel receptionist, what great customers did you meet?
1, met a relative who claimed to be the boss.
Let me open a free deluxe room for him. Our boss is from Shanghai. It was wrong when I heard this man speak. Later, I called our boss. He saw the man and opened a room for him without saying anything. He is very enthusiastic. Before he finally left, he paid for the room. In the meantime, the boss still let him play mahjong every day and lose to our boss every day.
2. Another time, there was a drunk.
Sleeping in the hotel lobby, I informed the police station after I confirmed that I was not a guest. The people at the police station said that this man didn't break any laws, so there was no need to send him to the police station. Otherwise, I wish I had a room here. Then I said that the room rate should be paid first. Later, the comrades in the police station had no choice but to take him to the police station. At this moment, the drunk suddenly woke up. He said he could walk.
3. Another time, I was scared.
It was the peak season. One night, when I was on the night shift, suddenly at three in the morning, seven or eight men rushed out of the elevator and rushed to the front desk. Then I got scared, and then they asked me, "Does your hotel have security?" Later, one of the eldest brothers said, "A guest on the first floor was drunk and prone on the ground. Let the security guard have a look. " . He turned out to be a good man, and everyone who went to work in the security office the next day was fined.
There is another guest, I think he is mentally ill.
This guest told me that he came to this city to get an account. The other party owed him tens of millions and took out a business card. Business cards are simply printed on A4 paper and then cut. There is a handwritten international president on it. Very speechless.
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