Advantages and disadvantages of hotel duty manager

Pro: The salary is high. Disadvantages: dealing with some things of customers and internal affairs of hotels.

The hotel manager on duty is responsible for:

1. Assist and guide the front desk attendant to complete various tasks according to the standards;

2. Do a good job in night security, and properly handle the hotel security problems at night;

3. Be responsible for handling complaints from guests about reception service and room facilities;

4. Actively consult and collect guests' opinions and suggestions;

5. According to the needs of the guests and the changes of the situation, do a good job in the deployment of personnel in the hotel.