What are the procedures for holding a wedding ceremony?

First, accept the notice from the front desk.

1. Pay attention to the date, time and place of the banquet, the standard of dishes, the special requirements of customers and the number of tables.

2. Place an order in the kitchen with clear handwriting and accurate figures.

Second, spare parts

Napkins, disposable gloves, toothpicks, garbage bags, tablecloths and corresponding tableware.

Third, communicate with customers about reception.

1. Determine the date, time and place of the banquet, the standard of the dishes, and whether the customers have special requirements and the number of tables.

2. Determine the serving time and detailed procedures.

3. Determine the table setting method of the banquet venue.

Fourth, decorate the surface of the hall.

1, decorate the hall surface according to the requirements of the guests.

2. Hang up signs and ceremony tables, and cooperate with wedding companies and guests to decorate the restaurant.

Verb (abbreviation of verb) banquet reception

1. Set up early shift personnel to be responsible for lighting and air conditioning on the surface of the hall.

2, drinks, drinks and customers to check and assist the guests in the corresponding venue layout (such as sugar, drinks, etc. ), the hall surface cleaning work, in order to meet the reasonable requirements of the banquet guests.

3. After other waiters arrive, the leaders on duty will assign work in the hall, with 6-8 tables for each. Assign the corresponding area of responsibility before assigning the following tasks:

(1) make a glass of wine

② Chopsticks

③ Spare tableware

4 napkins, toothpicks, disposable gloves, toothpicks, garbage bags.

⑤ Food ingredients

Step 4 help the guests sit down

① Method: Pull a chair at the main table and give up your seat; Don't pull the chair too fast or too slow.

2 smile, kindness, enthusiasm and friendliness, and the body is slightly bent; If the guest has a wife, start with the lady, help the guest hang clothes, cover the bag with a chair cover, and add a child chair if there are children.

Six, before the wedding ceremony

1, the waiter assists the guests in distributing candy and cigarettes, and recycles the rest to the guests in time.

2. Simen: Before the wedding, two waiters closed the door of the wedding hall and waited on both sides of the door. After the MC delivered the opening speech, the wedding March sounded, the door slowly opened and the couple entered.

3. Courtesy of exchanging tokens: When the newlyweds exchange wedding tokens, the waiter will give them with a tray wrapped in red towels.

4. Toast ceremony: During the ceremony, a waiter served two cups of toast on a tray covered with red towels, and then waited by. After drinking the wine, the newlyweds took back the empty cups.

5. Cake cutting ceremony: When the couple cut the cake, a waiter lit two cold fireworks on the cake cart, and then slowly pushed the cake cart out. After the couple cut the cake, they pushed the cake cart aside.

Seven, the waiter should be familiar with the dishes before serving.

16 consists of 4 main courses, 4 cold dishes and 8 stir-fried dishes.

Eight. Matters needing attention in serving and serving at banquet

1. Serve according to the guest's a la carte menu, and serve from the place where there is a big gap between the waiters, paying attention to the fixed position.

2. Avoid serving the wrong dishes, heavy dishes or missing dishes.

3. Pay attention to the reasonable layout of dishes when serving, and put vegetarian dishes, cold dishes and hot dishes together.

The bone replacement disc follows the principle of withdrawing from right to right. If there are 1/2 bone fragments, they should be replaced.

Be careful not to spill the soup on the guests when serving.

During the meal, observe the countertop, remove unnecessary bowls and plates, keep the countertop clean and tidy, and remove dishes that the guests have not cared about for for a long time with the consent of the guests.

5, take the initiative to pour wine for guests, guests temporarily add food or other drinks, etc. Communicate with the department head, which will be solved by the department head.

6, found that the guests will be friendly when personal belongings in the hall: personal belongings should be kept by themselves, so as not to lose.

7. Actively assist the guests to divide the chicken and elbow dishes.

8. The dining table shall be cleaned up in time for the convenience of the guests.

Nine, the banquet finishing work

Strengthen safety awareness, remind guests to take care of their bags and clothes, and pay attention to whether there are suspicious people entering and leaving the restaurant.

Pay attention to the service before the wedding reception is over. If the tableware needs to be removed, it must be removed with the consent of the guests. Don't look impatient because the wedding reception is late, and the service will neglect the guests.

1, check out

2. Supervise the wedding company to leave the store. Do not call the passenger elevator, and supervise whether the hotel items are damaged.

3, the waiter hall finishing work division of labor.

Ten, the leader on duty to check the waiter's banquet finishing work.

Eleven, wedding banquet operation process to prevent guests.

1. The duty service manager must know the specific person in charge of each wedding banquet.

2. The wedding company outside needs to collect the deposit for wedding banquet layout. At the end of the wedding banquet, the service manager on duty must check that there is no damage and refund the deposit, otherwise, compensation will be made according to the damage degree.

Guests must order their own drinks in person. After the wedding reception, the duty service manager will order the remaining drinks and be responsible for helping the guests with their work.

4. Regarding the number of remaining tables in the wedding banquet, the sales staff of the wedding banquet have the same caliber.

5. When the wedding banquet provides packaging service, it is necessary to ask the guests in advance. If necessary, the guests usually wait until they leave the room before starting packaging. When providing packing service, according to the folding standard: pull up the chair, fold the tablecloth and small towels on the table, count the quantity in time, and take away the small tableware first.

6. Pay attention to remind guests not to set off fireworks during the wedding.

7. Guests need to pay cash. When negotiating a wedding banquet at the reservation office, guests are advised to store it in the safe at the reception desk on the same day. If the salesperson guarantees, he should inform the service manager on duty in the food and beverage department in advance.