Traditional Culture Encyclopedia - Hotel reservation - How to arrange the staff's shift reasonably at the front desk of the hotel?
How to arrange the staff's shift reasonably at the front desk of the hotel?
1. I usually ask employees to report their desired rest or vacation time one month in advance;
2. Ask them to report the changes caused by temporary events at least 3 days in advance or 1 day, so as to change the schedule;
3. Pay attention to the personal needs of employees, such as those who need to work in the morning shift, those who need to work in the middle shift and those who need to work in the night shift;
4. If there is no such need, pay attention to the average of each shift, especially don't arrange too many night shifts for the same person for several months in a row;
After taking care of these humanized factors, you can arrange shifts according to your own steps, and the prestige of the leader still needs to be there.
Thank you~
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