Traditional Culture Encyclopedia - Hotel reservation - What should we do for those unreasonable demands made by hotel guests, who are picky, vain, grumpy and very difficult to communicate?

What should we do for those unreasonable demands made by hotel guests, who are picky, vain, grumpy and very difficult to communicate?

As a service industry, there are many people in contact with all kinds of people. If you want to do a good job, you should not only have a patient heart, but also be well informed and improvise. No matter what happens, don't stutter. Sometimes you are really a scholar. You can't tell the truth when you meet a soldier. There are legal and law enforcement agencies. You should take riot control measures to reduce and control violence. You really want to do a good job. With the development of society, people's ideas are changing, and the quality of most people is gradually improving, so that spiritual civilization construction will be fruitful and people will live in a harmonious and happy environment.