Traditional Culture Encyclopedia - Hotel reservation - What is the responsibility of the scenic spot operation department?

What is the responsibility of the scenic spot operation department?

Responsibilities of scenic spot operation management department

Orientation of operation department

As a comprehensive functional department for receiving tourists, the Operation Department plans, implements and controls the management of Huaba Resort in the whole process.

I. Department structure

There are five functions under the scenic spot operation department, which are? Cash register department, tourist service department, camping base, sightseeing motorcade and engineering department.

Second, the responsibilities of various functional departments

Responsibilities of Manager of Scenic Area Operation Department

work summary

Promote the operation strategy, process and scheme of the scenic spot? Organize and coordinate all functional departments of scenic spot operation to implement and realize the operational objectives of scenic spot.

operating duty

1. Revise and implement the strategic planning of scenic spots and the system and business processes related to daily operations.

2. Plan, promote, organize and coordinate major operation plans of scenic spots, track market development and adjust strategies.

3. Establish a standardized and efficient operation management system and optimize it.

4. Formulate the operation standards of scenic spots and supervise their implementation.

5. Formulate the management index and annual development plan of the scenic spot? Promote and ensure the smooth completion of business indicators.

6. Formulate the strategic development and business plans of all functional departments of the operation center, and coordinate all functional departments.

Department work, establish and develop excellent operation team?

7. Complete other tasks temporarily assigned by the general manager.

Primary responsibility

1. Responsible for completing the management objectives and plans of the scenic spot on time with good quality and quantity.

2. Be fully responsible for the normal operation of the scenic spot operation system.

3. Be responsible for the discipline, work order and overall mental outlook of subordinates.

4. Responsible for the reasonable control of the budget expenditure of the scenic spot operation system.

5. Be fully responsible for the correct execution of operating system working procedures.

6. Responsible for supervising and inspecting the implementation of rules and regulations of various functional departments of scenic spot operation.

7. Be responsible for the integrity of the equipment and facilities operated by the scenic spots under its jurisdiction.

8. Be responsible for the confidentiality of scenic secrets involved in the operation of scenic spots.

main power supply

1. Have the right to maintain and check the institutional order of various functional departments in the scenic spot.

2 have the right to supervise the inspection work of various departments under the management of scenic spots.

3. Have the right to mediate work disputes between operating systems in advance.

4. Have the right to manage the staff and various business work of the scenic spot operation.

5. Have the right to deal with emergencies within the business scope of the scenic spot.

6. Have the right to suggest the deployment of directly subordinate positions, the right to nominate appointments and the right to suggest rewards and punishments.

7. Have the right to supervise and inspect the work of subordinates.

8. Have the right to decide the work disputes of subordinates.

9. Have the right to evaluate the management level, business level and performance of subordinates. Functional departments under the jurisdiction of the scenic spot operation department

1. The cashier department of the scenic spot is responsible for the ticket sales of the scenic spot, the tent rental of the camping base, the cashier of the tent hotel and the management of the scenic spot.

2. The camping base is responsible for the daily operation and management of the camping base, Rose Valley camping base and tent hotel.

3. The Tourism Service Department is responsible for ticket inspection, tourist reservation and consultation, and the formulation of important reception procedures.

4. The scenic spot engineering department is responsible for the daily maintenance of water and electricity in the area under the jurisdiction of the company and the sanitation and cleaning of the scenic spot.

5. The sightseeing motorcade is responsible for the daily operation of sightseeing bus and the daily maintenance of sightseeing bus.