Summary of business reception work

Time flies, it has been more than three months since I joined Hongyan unconsciously. During the three-month probation period, I successfully completed the corresponding work with the care and help of company leaders and colleagues. In order to further improve the conference reception process and raise the reception work of our company to a new height, I will summarize some experiences and problems found after attending the conference reception as follows:

We must be meticulous in the reception of the conference. Whether the preparatory work for the conference reception is sufficient or not is the key to the successful completion of the reception task. The preparatory work is mainly divided into the following aspects:

1. Communicate with the docking person of the other party and our docking person in time to understand the contents of the meeting and the guest's itinerary, and ask for the opinions of the company's leaders if there are special requirements;

2, the implementation of the conference venue, debugging audio equipment, and according to the use of conference and projection equipment in a timely manner;

3. Make seat cards according to the names of the other participants, and make reasonable arrangements according to the positions;

4. Prepare relevant information for the meeting, including information provided to the other party and information provided to our leaders;

5. Determine the departure time of the guests to our company and use the car for reception. The driver must start the air conditioner in the car 5 minutes in advance. When the guests leave, the driver must park the car as close as possible to the exit of the building in advance.

6. Preparation of meeting supplies, including meeting paper, pens, water, fruits, flowers, cameras, voice recorders, etc.

7. If you have a meal arrangement, you must make a meal location, specifications and seating arrangement in advance.

During the reception, we must pay attention to the following points:

1, dress code, uniform tooling;

2, code of conduct, in line with the company culture. Including standing in the elevator, giving way, standing posture, sitting posture and other behaviors under formal etiquette norms;

3. Take down the meeting minutes carefully.

After the reception task is completed, it needs to be summarized in time, including meeting minutes, audio-visual materials and reception summary.

In the process of meeting reception, I also found some work problems and made some conclusions and thoughts:

1, lack of initiative in work, less communication with leaders, insufficient consideration and meticulous consideration. Therefore, it is necessary to strengthen communication with the leaders of the meeting notification department and carry out all the meeting work in a comprehensive and meticulous manner.

2. Lack of writing skills, failure to grasp the highlights of work information in time in the information submission link, resulting in low quantity and quality of information, affecting the quality of work. Therefore, we should exercise more writing skills, learn more and communicate more, and strive to improve the quality of our works.

3. Be sure to strengthen the contact with the other docking person, determine the orientation of the guests in time, and feedback the information to the company leaders in time to ensure that the company leaders can meet the guests on time.

4. We should improve our ability to cope with temporary changes, and we should know about temporary changes at the first time by strengthening the contact with the other docking person.

Meeting reception is a complicated work, which needs to be taken seriously. The successful completion of the reception task of each meeting requires the joint efforts of all members of the entire conference reception team. In the future work, I will work with other colleagues in the conference reception team to study business knowledge attentively, strive to improve service quality, test the effectiveness of our work with one conference reception task after another, constantly sum up and improve my own quality in my work, and make the conference reception work better and better.