Traditional Culture Encyclopedia - Hotel reservation - Hotel Work Choice Orientation Customer Relations Director of Crowne Plaza Hotel Sheraton Business Center Clerk

Hotel Work Choice Orientation Customer Relations Director of Crowne Plaza Hotel Sheraton Business Center Clerk

Intercontinental Group's customer relations director of Crowne Plaza Hotel is more promising, and his popularity is actually comparable. They are all international hotels and five-star hotels. The service may not be as good as Sheraton, but when it comes to employee satisfaction, Crowne Plaza is definitely better than Sheraton, because Intercontinental Group has done a particularly good job in employee welfare and training, and Intercontinental Group ranks first in the international hotel rankings. It's good for your reputation, so choose Crowne Plaza Hotel. Besides, the customer service director is a supervisor-level employee, and the clerk in the business center is an ordinary employee. Compare yourself.

I saw your question supplement on the Internet today, so I also give you some suggestions. If the problem is as obvious as you say, I suggest you choose Crown. Although Intercontinental Hotels belong to the top hotels of Intercontinental Group, in fact, their management mode is the same, and they are all managed by Intercontinental. Besides, the intercontinental hotel you mentioned is now in its infancy, and it is normal that there are many problems in management. I believe it will be normal in the near future, but it will take time. But what you said about Crowne Plaza is different. It has been more than ten years, and all aspects are mature, so choosing a crown is the best choice for your current situation. I don't even talk about wages and benefits now! From the training, it can be reflected. What do you lack now? It's management experience, but what you lack is customer service experience, and it's easy to get these things in such a mature hotel, because all you get here is physical training and face-to-face operation with guests, so you can benefit more, but on the other hand, if you are in a newly built hotel like Intercontinental, it's hard to get such training. The content and method of their training are the same as that of sitting in a classroom, and you can't get real training. And your career prospects. The receptionist will be promoted to foreman and the GRO will be the first mate. And the hardware you mentioned is a five-star hotel, but the hardware can't be rated as five-star. The new hotel gives people a brand-new feeling. Actually, it's all the same thing, as long as it works. So no matter from what aspect, choosing a crown is of great benefit to your future development. Believe me, I'm the hotel manager. I used to stay in intercontinental group for a while. Intercontinental Group is a very good management group, and you are right to choose it.

Good luck!