Traditional Culture Encyclopedia - Hotel reservation - Who does the catering and hotel industry need most?
Who does the catering and hotel industry need most?
Service staff! In fact, not only restaurants and hotels, but also the most scarce people in all walks of life are people in the service industry.
Nowadays, the standards of the service industry have gradually improved, and the customers and passengers being served have higher and higher requirements for service personnel.
Service attitude, service etiquette, hospitality methods, etc. of service staff need to be gradually improved. I have watched teacher Hou Hualing’s courses before, and she said that people in the current service industry need to have a lot of skills. Good psychological quality, understanding the needs and requirements of guests. Only in this way can we better retain customers and make them come back again
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