Selected work summary of the Planning and Finance Department

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Time is passing by like a gurgling stream, and a new stage of work is rushing towards us. It is time to summarize our work. The work summary is a summary of the efforts, failures, and results of the year. So what do you write in your summary? For your convenience, I have collected and compiled the "Work Summary of the Planning and Finance Department" for my friends. It is for reference only, and you are welcome to read it. Summary of the work of the Planning and Finance Department 1

Time flies so fast, and before you know it, 20__ has passed. Looking back on this year, a healthy and vibrant Deller is developing, and a highly cohesive team is growing. As a warehouse manager, from hotel decoration and preparation to normal operations, I have experienced the hardship and joy of work. After this year, I have learned to see a lot.

I experienced the decoration and preparation of the Juneyao store, and I also summarized my previous work. Then I went to the preparations for the Xinqiao store, which allowed me to correct the shortcomings of my previous work. First, I am more familiar with the work process and know more things than before. Second, my work is more planned. I know when to do what, so I can prepare in advance. Third, strengthen communication and collaboration with other departments. Fourth, work proactively and unite colleagues in the department to work together to complete the work. So now the work in the warehouse is carried out in an orderly manner.

The company is developing rapidly, and the warehouse is an important department in logistics. To become a qualified warehouse manager, you must do the following:

1. Have a strong sense of responsibility. The main manifestations are: 1. The warehouse is where most of the hotel's assets are stored. How to ensure the company's property safety is the top priority. During the receiving process, the materials must be of qualified quality and the quantity and weight must be accurate. Be serious and careful during the warehousing procedures. During the material distribution process, no matter what kind of materials, the principle of first in, first out must be followed. 2. The company is for business purposes, and the warehouse serves as the logistics material supply department. Materials cannot be out of stock to ensure the normal operation of the business.

2. You must have strong initiative in your work. To supervise your own department well, you must use your brain, hands-on and study more. When encountering problems and difficulties, we must find ways to solve them instead of shirking or evading responsibility.

3. Adhere to principles. The warehouse is a department that embodies strong principles. The entry and exit of any items must follow the hotel's material entry and exit procedures. You must first apply for purchase and then pass the acceptance inspection before going through the corresponding warehousing procedures. Any items picked up must have a picking list and the signature of the person in charge of the relevant department. Only by adhering to one's own principles can one's work be carried out in an orderly manner.

4. Good sense of self-discipline. The warehouse is a department that has a lot of contact with the outside world. It must have a good sense of self-discipline, work honestly and fairly, be an aboveboard person, and work in a down-to-earth manner.

5. Team awareness. A department is a small team. The excellence of one person's work does not equal the excellence of the team. Only the excellence of everyone can lead to the excellence of the team. Each of us must have a sense of teamwork.

I have limited knowledge, but I will work hard to learn and improve my work in the future. Finally, I wish Delle to reach a higher level in the new year, and every employee to be healthy and work smoothly! Summary of the work of the Planning and Finance Department 2

The correct guidance of the company’s leaders from the Finance Department in XX Next, we will carry out our work meticulously and do a good job in the company's financial statistics with a high sense of responsibility. A summary of our work over the past year:

1. Taking quality implementation as an opportunity to continuously enhance the budget management of all employees consciousness.

This year the Municipal Bureau (Company) listed our company as the first batch of quality certification units, and the employees' awareness of quality standards has been significantly enhanced. We took this opportunity and based on the characteristics of financial management and the needs of financial management, we promptly promulgated the "Comprehensive Budget Management System" of the bureau (company). Each department and station is equipped with a budget administrator, so that each work can be planned and planned. There is implementation, supervision and assessment. In terms of cost control, firstly, the fixed quota method is adopted to control mobile phone, landline fees, office fees, and fuel fees by fixed quotas. Savings are attributed to oneself, and overexpenditures are borne by the employees, thus cultivating employees' awareness of thrift. The second is to adopt the method of budget approval. Expenses beyond the quota must be approved at all levels first. Expenses incurred without approval will not be reimbursed.

In terms of cash budget, in order to improve the accuracy of cash budget, during the actual payment, no cash budget items will be paid, and those exceeding the budget payment standard will not be paid, thereby improving cash budget awareness. In terms of employee loan repayment, it is stipulated that the loan must be repaid within fifteen days after departure, and it is written into the department's policies and objectives, which has indeed played a positive role in reducing the amount of loans, reducing the occupation of funds, and avoiding the occurrence of bad debts. Through budget management, an effective management tool, employees' awareness of norms has been further enhanced and the development of various tasks has been promoted.

2. Use training as a driving force to continuously improve the professional level of accounting personnel.

For several years, the municipal bureau (company) has always regarded personnel training as a breakthrough for enterprise development and enhancement of enterprise competitiveness. Financial management work also urgently needs higher-quality accounting practitioners, so we based on actual work According to the requirements, a training plan for grassroots accounting personnel was formulated at the beginning of the year, and the training was carried out step by step and purposefully. This year *** held three training courses for accounting personnel, and they learned the "Accounting Law" and the "Financial Management Accounting Methods of Tobacco Stations" , "Enterprise Management Work Opinions", "Work Quality and Policy Objective Assessment Methods". Through study, I further understood the company's various management systems, understood the work requirements of grassroots tobacco station accountants, and how to better do grassroots financial work. Improved the initiative and enthusiasm to do a good job in grassroots financial work.

At the same time, we have also strengthened the business training for all members of the Finance Department. All members of the Finance Department actively participated in various forms of learning, worked hard to improve their business level, and achieved good results in the competition organized by the Municipal Bureau. At the same time, the results were well received in the financial basic work inspection organized by the Finance Bureau. Members of the Finance Department regard improving their own quality as the top priority for whether they are qualified for the job and whether they can improve their financial management level. Be proactive and study hard. This year, three people took part in the National Accounting Intermediate Professional Title Examination, and two people took part in the National Accounting Junior Examination. Yanzhan accountants also signed up for the National Accounting Junior Examination many times. The business skills of all financial personnel in the bureau (company) have been continuously improved, providing a quality guarantee for doing a good job.

3. Use assessment as a means to promote the improvement of basic financial management levels.

With the further deepening of enterprise management, the financial management functions have gradually strengthened. This year, in order to increase the intensity of the responsibility system assessment and ensure the implementation of the responsibility system, the municipal bureau (company) has specially established an assessment organization. The Finance Section, together with the Enterprise Management Section and the office, actively participated in the assessment and strictly followed the responsibility system assessment to ensure that all aspects of the assessment were fulfilled. The work was carried out smoothly. It reflects the seriousness and fairness of the responsibility system. The most important point in the work is to use the assessment system of the municipal bureau (company) to adopt an assessment mechanism for work quality and policy objectives, and incorporate management requirements and priorities into the assessment of work quality and policy objectives. The quality assessment standards for tobacco station accounting and storage policies and objectives were formulated, and department expense budgets and employee loans were included in the policies and objectives. By linking monthly assessments with wages, and linking quarterly assessments with bonuses, etc., we will comply with the requirements of the "Financial Accounting System" and the "Accounting Law" to comprehensively improve the quality of financial accounting, reflect financial operating results realistically, and become an honest tax paying unit. And successfully passed the annual national tax and local tax inspection on tax payment status. Summary of the work of the Planning and Finance Department 3

1. Main work and achievements since 20__

(1) Financial statement work and budget management

As of the end of 20__, the company's total assets were 10,000 yuan, accounts receivable were 10,000 yuan, and the asset-liability ratio was %. The total revenue in 20__ was 10,000 yuan, an increase of % over the same period of the previous year; the gross profit margin was %, an increase of % over the same period of the previous year. Net profit was RMB 10,000, an increase of RMB 10,000 compared with the same period last year, with a growth rate of up to %. From the above, it can be seen that the company's revenue and net profit have grown steadily, and the overall operating situation is relatively optimistic. However, the asset-liability ratio is relatively high, the total liabilities are relatively large, and the gross profit margin has grown slowly. Although on the one hand, it shows that the company's operating conditions are stable, it also On the other hand, it reflects the problem that enterprises have weak management methods and weak control capabilities in terms of cost control and capital turnover.

(2) Fund management and credit work

This year, corporate financial pressure has been great.

In view of the current situation of corporate funds, the corporate finance department worked together to scientifically regulate project funds. After communicating and negotiating with the bank, a loan of 10,000 yuan was used for the capital operation of the __ project, and an acceptance bill of 10,000 yuan was issued for the purchase of machinery and equipment. The collection and payment of various funds are safe, accurate and timely, successfully solving the company's funding gap, and working hard to quickly withdraw funds to ensure the normal operation of the company. We have established a good partnership with banks and made full use of bank loans to ensure the normal operation of the company and ensure the smooth operation of the company.

(3) Debt settlement work

The enterprise conscientiously implements the "__Enterprise Debt Settlement Management Measures", establishes an enterprise debt settlement leading group, and assigns responsibility to each project. The manager and accountant are the first persons responsible for the debt settlement work. They are responsible for the collection of various project payments and deposits, and regularly report the collection progress to the enterprise's debt settlement working group. This will strengthen the internal management and control of the enterprise, protect the safety of the enterprise's assets, and block benefits. It plays a positive role in eliminating loopholes, mobilizing funds, and improving the management level and profitability of enterprises.

(4) Financial inspection and group enterprise cooperation work

The Finance Department responded to the requirements of the __ working meeting and conducted an inspection on the assets since 20__ in accordance with the "__ Implementation Measures" Self-examination and self-correction, as well as organizing a special team to conduct key inspections, and accepting the audit inspection of the company by the group company, using this special governance work to thoroughly deal with the problems that may have existed in the past, leaving no hidden dangers, and creating a good environment for the development of the company , and review at any time.

Over the past year, financial departments at all levels of the company have taken effective measures in response to various external inspections, making contributions to improving the company's financial environment and preventing financial risks. The first is to focus on the establishment of various external relationships, actively maintain good relations with local industrial, commercial and financial departments, and maintain smooth information; strengthen communication and contact with tax authorities to lay the foundation for the implementation of corporate tax planning. Secondly, in the face of the increasingly frequent audits of key projects by the state and provinces in recent years, financial departments at all levels have actively responded, cooperated closely, and conscientiously carried out self-examination and self-correction, thus avoiding possible adverse consequences and safeguarding corporate interests and Credibility. Third, financial departments at all levels have done a lot of work and achieved good results in strengthening financial supervision and inspection and standardizing the management of state-owned assets.

(6) Financial informatization construction and financial management work

In order to realize the standardization, unification and centralized management of financial work, we responded to the call and promoted the implementation of the __ system. This measure has greatly improved the data query function and centralized management of accounts and funds, bringing financial work to a new level.

2. Existing problems

(1) The asset-liability ratio is high, and cost and expense control needs to be strengthened

The total assets of the enterprise are __ million yuan, and it should be The net amount of receivables is __ million yuan, and the asset-liability ratio is __. The enterprise's asset-liability ratio has been at a relatively high level for a long time. Judging from the current operating conditions of enterprises, with the continuous expansion of production scale and the increase in equipment purchase and capital operation investment in recent years, the total liabilities of enterprises are relatively large. Although to a certain extent, the higher asset-liability ratio level indicates that full utilization can be Borrowing capital brings benefits to the company and reduces financial risks as much as possible, but it also reflects the company's capital turnover problem and the risk of insolvency. In the future, as the scale of production continues to expand, the financial risks of enterprises will likely be further magnified. We must take effective measures to change this situation. In addition, a large proportion of accounts receivable have a long aging period, forcing companies to use limited working capital to advance various payments and materials and equipment, which accelerates the company's cash outflow and seriously increases the company's time or period funds. payment pressure.

(2) The overall profitability level of the enterprise is low, the management level needs to be further improved, and the economic situation still needs to be improved.

In recent years, our output value and profits have increased year by year. However, the overall profitability and management level of our main business are still low. There is still a long way to go in responsible cost management, and we are still far away from achieving "rapid growth". There is still a considerable gap between the strategic goals of "development, scale development and all-round development". At present, low quotations, high costs and low returns have become a common trend in the construction industry, which puts our management level facing severe tests. The rapid development of enterprises requires maintaining a high level of income, which requires us to improve our management level.

(3) The development trend of corporate cash flow is not optimistic

After the establishment of a company, its reliance on bank loans increases year by year. First of all, there are reasons for the characteristics of our enterprise's industry. The notable characteristics of our enterprise's cash flow are large total inflows and outflows, and small net cash flow; the outflow and inflow times are not synchronized, the pressure of fund payment at time or period is high, and the outflow is timely. The retention time of funds in enterprises is short, and it is difficult to effectively monetize corporate profits; secondly, this situation also shows from another perspective that the cash flow of our enterprises shows a trend of unhealthy development.

3. Improvement measures and future ideas

(1) Strengthening project cost control and accounting

Strengthening cost and expense control measures is the foundation for improving corporate cash flow conditions ensure. Strengthen the management of various claims and debts, promptly clear and recover external debts, and do a good job in allocating subcontracting funds and repaying external debts for equipment and materials, thereby reducing the company's capital turnover pressure.

(2) Strengthen financial supervision and audit supervision functions

Earnestly implement the "Financial Supervision Measures" and strengthen Supervise the daily accounting work and implementation of the internal control system of the project. Through joint law enforcement inspections by the finance, auditing, and supervision departments, we will supervise the use of funds, asset management, cost expenditures, subcontracting management, and efficiency of each unit to ensure the implementation of various systems and the smooth progress of all work. This also plays a positive role in the internal management and control of enterprises, protecting the security of enterprise assets, plugging efficiency loopholes, financing funds, and improving the management level and profitability of enterprises.

(3) Improve the professional level and quality of financial personnel

Accounting personnel must not only have skilled professional knowledge, but more importantly, the practical work ability based on this. First of all, in the past two years, most financial personnel in enterprises have greatly improved their abilities in actual accounting, especially in the preparation of financial statements. However, the experience and innovation ability in financial analysis are still lacking. This should be the future an aspect of effort. Second is the ability to handle interpersonal relationships and work closely together. In the face of uncertain, complex or emerging situations, be able to make judgments and cope with them based on the knowledge and skills you have mastered. Finally, there is the improvement of psychological quality. To improve the psychological quality of accountants, we must first maintain psychological independence, abide by accounting professional ethics, not follow the crowd or follow the crowd, strengthen psychological training, and become honest, loyal, dedicated, and responsible accounting personnel.

In this year, the Finance Department has a lot of work that should be done but not done, and should be done well but not done well. As financial personnel, we should also fulfill greater obligations and responsibilities in strengthening corporate management, standardizing economic behavior, and improving corporate competitiveness. We will continue to summarize and reflect, constantly push ourselves, strengthen learning, adapt to the development of the times and the enterprise, and grow together with the enterprise. Summary of the work of the Planning and Finance Department 4

The year 20__ is about to pass. Looking back on the past year, under the correct leadership of the company leaders and department managers, my work is closely focused on the company's work policies and business goals. , closely following the company's various work arrangements, actively participating in and implementing the company's "Performance Management Year" call, and doing some work in accounting and management. In order to sum up experience, carry forward achievements, and overcome shortcomings, the work in 20__ is now briefly reviewed and summarized as follows.

This year’s work is divided into two aspects:

[1] Work in the Planning and Finance Department

From January to August 20__, I was in the company The General Office of the Planning and Finance Department is responsible for the accounting of costs and expenses. During this period, the following work was done:

1. Carefully review the original vouchers and prepare accounting vouchers. Conscientiously implement the "Accounting Law", strengthen basic financial work, strictly follow the requirements of the "China Unicom Professional Accounting Measures (Trial)", organize accounting according to the requirements of the new accounting system, and ensure that the company's accounting is handled in compliance with relevant national laws and regulations The regulations are in line with the requirements of the relevant financial accounting systems of China Unicom headquarters and provincial companies. All costs and expenses are collected and classified by department and project, and the same expenses will be apportioned and carried forward at the end of the month.

2. Participate in the preparation of financial statements every month, and actively cooperate with the audit firm and auditors to answer questions raised by them during mid-year audits and special audits.

3. This year is the first year that our company has implemented comprehensive budget management and performance appraisal. To this end, a lot of preliminary preparation work has been carried out. At the beginning of the year, revenue and cost budgets were formulated and issued by project and department. Relevant budget. In future work, we will strictly control various costs and expenses according to the budget, and provide timely and accurate financial data to the performance appraisal team.

4. In April, in accordance with the spirit of the relevant documents of the provincial company, regulations on the management of special accounts for expenditures of each operating service department were formulated, and the management of monetary funds was improved; in June, in order to implement the provincial company's Shunde regulations well, The branch incorporated the management and assessment spirit of the Foshan branch, and promptly formulated the management process for the operating funds of the Shunde branch.

5. Establish a good sense of service and always respond quickly to and solve problems raised by the accounting offices of each business service department. Allocate monthly operating funds to each operating department in a timely manner. In daily work, pay attention to providing some guidance on their work. To this end, a good working relationship has been established with the accounting offices of various business service departments.

6. Correctly calculate business taxes and personal income taxes, and pay taxes in a timely and full amount. For expenses that do not have invoices, go to the tax bureau in a timely manner to issue invoices and withhold taxes. Strengthen communication and contact with the tax department and obtain their support and guidance.

〔2〕Work in the Accounting Office

From September to December 20__, I served as the director of the Accounting Office. From an accountant to a grassroots manager, I quickly adjusted my mentality and work ideas. During this period, the following work was done:

1. First, I became familiar with the business in a short period of time, and then formulated and streamlined the processes of business settlement, distribution settlement, reserve fund reimbursement, invoice management, etc.; strengthened Effectively monitor operating income and accelerate the recovery of funds; strengthen supervision over the implementation of company marketing policies and financial systems by business offices and distributors.

2. Prepare monthly capital budget, strictly control the review of department expense reimbursement, and effectively control costs and expenses. Regularly conduct statistical analysis on the composition of costs and expenses, and provide rational suggestions to department managers and relevant departments. The purpose of giving is to get better, so that the concept of "efficiency is king" can be implemented throughout the company's entire business activities.

3. In the case of tight personnel, train accountants to make full use of scientific and advanced working methods and skillfully operate computers, so that they can be freed from heavy manual operations and improve their work well. Efficiency, so that accounting work can be done with twice the result with half the effort. And using the knowledge and skills I have mastered, I re-edited the relevant accounting forms. As long as the data is accurately entered every day, summary reports will be automatically generated at the end of the month, which solves the busy and chaotic situation at the end of the month.

4. In addition to intense work, strengthen team building and build a team with comprehensive business and high enthusiasm for work. As a manager, we should fully "observe the strengths of people, employ the strengths of people, gather the strengths of people, and display the strengths of people" for subordinates, and give full play to their subjective initiative and work enthusiasm. Improve the overall quality of the team and establish a new image of the department as pioneering, innovative, pragmatic and efficient.

5. As a grassroots manager, I fully realize that I am both a manager and an executor. If you want to lead a team well, you must first lead by example. In addition to being familiar with the business, you also need to be responsible for specific work and business. In the case of tight staff, I was responsible for a large part of the specific work, such as the budget of operating funds, the accrual of commissions, the transmission of user phone bill collection data, the summary preparation and accounting of business reports, etc. This has been greatly recognized by my colleagues and has also been of great help to me in my work.

6. Go deep into the front line of operations, fully understand the operations of the business hall, professional offices and distributors, change work style, establish service awareness, strengthen communication and collaboration, and promptly solve problems raised by all parties . Summary of the work of the Planning and Finance Department 5

Time flies, and 2017 quickly slipped away from us. Looking back on this year's work and study, I feel that I have made great progress. At the same time, there are also shortcomings of this kind. In order to be able to work and study better in the new year, I will review the 2017 at the turn of the old and new years. The work, study and ideological situation of the year are summarized as follows.

1. Work:

In the past year, under the correct leadership of the factory party committee and company leaders, we conscientiously performed our job responsibilities and successfully completed various tasks assigned by the leaders. Work. We will do a good job in basic financial work and conduct financial accounting and financial supervision in accordance with "two responsibilities" and "two systems".

Observe financial disciplines, strictly review various economic business reimbursement documents, do accounting work based on the original vouchers that have been verified correctly, keep accounts and settle accounts in a timely manner, and ensure that the accounts are consistent and the accounts are consistent. Submit accounting statements and relevant statistical statements in a timely manner on a monthly, quarterly and annual basis. Responsible for a complete set of accounting procedures for the company's revenue, costs, expenses, and profits to be true, accurate, and complete. Review the contract carefully and affix stamp duty promptly. Do a good job in fixed asset accounting and accurately calculate depreciation of fixed assets.

Accurately calculate business taxes, personal income taxes and other taxes in strict accordance with tax laws and be responsible for paying taxes on time and in full, actively cooperate with the tax department in using new tax declaration software, and promptly discover violations of tax laws and regulations problems and correct them, maintain communication and contact with the tax department, and obtain their support and guidance. Carry out the collection, issuance and payment of invoices, and conduct tax copying work in the anti-counterfeiting tax control system in a timely manner. Responsible for liaising with relevant departments to upgrade and maintain system software.

Strictly implement financial disciplines and conduct accounting in accordance with financial systems. In the daily financial accounting process, we actively provide timely, reliable and complete financial information to the managers of secondary companies, cooperate with secondary companies in annual qualification inspections, provide them with relevant data and reports, and assist company managers in making business decisions and financial analyses. Provide reliable evidence. Complete various financial statistical reports issued by Guodian Corporation on time.

Prepare the final financial accounts for 2017. At the end of the year, all the financial staff in the department and I carried out intense financial final accounts work together. A lot of basic work had to be done before the final accounts. Entering November, I started to do all the preparations before the final accounts, including various auxiliary accounts. Recording, checking and other work. During the final accounting process, I worked overtime and actively coordinated and communicated with the secondary company managers to ensure that the company's income, costs and expenses were carried forward truthfully, accurately, and without missing items, and the annual final accounting work was successfully completed with quality and quantity.

2. Learning:

Although the financial work I am doing now is different from the major I studied when I was in school, it was difficult for me to take on this job at first. But I did not feel discouraged and discouraged because of this. Instead, I humbly asked my colleagues for advice, and used my spare time to study professional books, strengthen my study, and pay attention to accumulating experience. I soon became familiar with the business and was able to independently undertake the cost accounting tasks of the company I was responsible for, which was recognized and praised by my leaders and colleagues. I believe that only by working diligently and asking for advice humbly can we further improve our work ability and reflect the party's purpose of "serving the people wholeheartedly." I work in a very ordinary position, and I cannot do great things like many famous scientists and politicians, but I always firmly believe that I can shine and heat in an ordinary job. The key lies in whether we as individuals can persist in our beliefs and maintain a conscientious work attitude. As the owner of the enterprise, I must firmly establish the idea of ??"I am honored when the factory is prosperous, and I am ashamed when the factory is declining", and fully implement the "double increase and double festival" activities carried out by Guodian Group Corporation, starting from saving one kilowatt hour of electricity, one drop of water, and one piece of paper. Starting from these small things, I strive to contribute my meager strength to the company's turnaround and efficiency increase.

Don’t forget to study while working. You should study while working. I very much agree with this view and have always done so. At this point, I used my spare time to apply for an accounting college and obtained the junior accounting technical qualification. I improved my business knowledge through continuous learning. Actively participate in computer knowledge training for cadres in the factory. Through study and practical operation, I have basically mastered the operation of system software such as windows98, word97, e_cel97, etc., and deepened my understanding and application of basic network knowledge and the Internet, and obtained the first-level computer national examination certificate. I have further improved my use of office software, which is of great help to actual work and greatly improves efficiency. In addition, I often read magazines and newspapers about this major, such as "Financial Accounting", "China Taxation" and so on.

The main purpose of continuous learning is to further enrich your business theoretical knowledge so that you will not fall behind in the rapidly developing information society, be able to exert your greater potential at work, continuously improve your business level and work quality, and become more compliant with the enterprise development needs.

3. Ideology:

Work and study are important, but to ensure that they can move forward in the correct goal and direction, we must continuously strengthen ideological and political cultivation. Through continuous strengthening of ideological and political cultivation, I have greater motivation in all aspects such as work and study, and I am more clear about the purpose of work and study without being blind; I can distinguish between good and good in the wave of reform and opening up. bad, good and evil; consciously resist the erosion of the decadent ideas of Western capitalism, have a correct and clear understanding of the political events that have occurred in recent years, consciously resist the infringement of bad consciousness, and thus establish a correct outlook on life - *** The communist values ??of life are values ??that center on the interests of the people and make selfless contributions to society. Summary of the work of the Planning and Finance Department 6

This year, when the catering industry is in recession and business is difficult to do, the leaders of the catering department often conduct market surveys, do business analysis, continue to explore, boldly try, make wise decisions, and take own business path. First, six business projects will be opened throughout the year: buffet Chinese food, buffet hot pot, all-you-can-eat seafood, Friendship Night Club, Millennium Old Turtle Hot Pot City, and restaurant chain stores (under preparation). Second, carry out joint venture activities. The catering department, the guest room department, the sauna center, and the tea house cooperate with each other to jointly promote operations. For example, guests can enjoy a 15% discount with their accommodation card, and the sauna center food delivery business is provided to the tea house. Provide fragrant tea and snacks. Third, we carry out promotions eight times throughout the year, offering discounts of one yuan per California sea bass, no minimum consumption for VIP rooms, and special discounted dishes for 15 yuan each. Quality service month activities, civility and politeness month activities, promotion and prize-winning activities, etc. Fourth, the sales department and production department regularly launch new dishes and order 18 items every month based on market consumption needs. Throughout the year, more than 200 new dishes including thousand-year-old turtle soup were launched, and the operating income increased by more than 1 million yuan. Through a series of business activities, the hotel increased its popularity and achieved good economic and social benefits.

All staff are engaged in public relations to strive for more repeat customers.

The leaders of the catering department regard public relations as an important task and often instill public relations awareness and knowledge in meetings of all sizes. Solicit their valuable opinions in different forms. During holidays, call the relevant households to greet them, and send gifts such as Mid-Autumn moon cakes, wall calendars, and New Year cards. Through everyone's efforts, the overall public relations level of the catering department has improved this year, and repeat customers have increased compared with previous years.

Enhance employees’ efficiency awareness, strengthen cost control, and save expenses.

The leaders of the catering department often emphasize the importance of cost control and cost saving, which enhances employees' awareness of benefits and requires employees to take action. At the same time, we will improve relevant systems, clarify responsibilities, and strengthen control according to the system. Throughout the year, the "Expenses and Expenditure Regulations", "Raw Material Receipt, Payment and Deposit System", "Loophole Plugging System", "Rational Use System of Raw Materials", "Office Supplies Receipt System", "Item Subscription System", and "Financial Review Audit System", "Cashier Management System", etc. This year, all employees have developed good habits of saving, opening and closing water, oil, gas and electric switches in a reasonable manner, and stopping waste in a timely manner if waste is discovered. In addition, the leaders of the catering department and the manager of the supply department conduct market surveys regularly to understand market price dynamics and adjust the purchase price of raw materials in a timely manner. The thousand-year-old turtle soup launched in October was originally purchased as a complete set of semi-finished products. In order to reduce costs, it was later purchased and cooked by itself. It lasted for nearly two months, saving more than 30,000 yuan in costs.