Traditional Culture Encyclopedia - Hotel reservation - Cashier's self-evaluation 6 articles

Cashier's self-evaluation seal 1

Time flies, the sun is fading, and the cashier's work for one year is over in a blink of an eye. With the support and

Cashier's self-evaluation 6 articles

Cashier's self-evaluation seal 1

Time flies, the sun is fading, and the cashier's work for one year is over in a blink of an eye. With the support and

Cashier's self-evaluation 6 articles

Cashier's self-evaluation seal 1

Time flies, the sun is fading, and the cashier's work for one year is over in a blink of an eye. With the support and help of the cashier supervisor and leaders at all levels, as a cashier, I take the initiative in my work, update my ideas, and constantly establish a sense of professionalism and responsibility. Around the nature of cashier's work, I can be strict with myself and be pragmatic. During my one-year work in "Paris Spring Department Store Co., Ltd.", I got a deeper understanding of the service industry.

Cashier work is at the forefront of shopping malls, and it is an important department that reflects the company's image. To be a cashier, you should have good ideological quality and professional ethics, love your job and work hard. Love the enterprise and take care of the overall situation. Respect customers and provide reliable service. Study hard and improve your skills. Responsible for enterprises and consumers. Serve every customer with good professional quality, active enthusiasm, patient and thoughtful service thought, friendly and harmonious service attitude, rich business knowledge and skilled operation skills, and consciously abide by the company's rules and regulations and the disciplinary requirements of this position. Strive to implement the service tenet of high quality, thoughtful and efficient in department stores.

As a cashier, I have to do all the preparatory work before opening every day to ensure the smooth progress of cashier work: preparing for the morning meeting, sorting out my gfd, sorting out the cashier, booting up and logging in, preparing all spare parts, preparing the fixed change to put into the cash register, adjusting the date of stamping the receipt, and checking whether the cash register is in a networked state and whether it can receive money in time and accurately. We should also memorize the business activities of the day, which can guide customers and solve their problems. When customers come to the checkout counter, we should first greet them politely. When we settle the payment for customers, we should sing, receive and pay, remind customers to use the vip card of our shopping mall, and carefully check whether the amount on the sales receipt is consistent with the payment statement printed by pos machine, check the authenticity of the banknotes and count the money in person. Keep the statement together with the sales receipt, put the change in the tray and hand it to the customer with both hands. Scan the cashier to make sure that there are no items forgotten by customers, smile politely and watch the customers leave. In the case of cheque payment, relevant information should be checked in time to reduce the risk of enterprises. When there is no customer to settle the payment, the cashier should sort out the cashier, replenish all kinds of spare parts in time, count the money, tie up the large bills or hand them over to the general cashier. At the end of the morning shift, make a good handover with the afternoon shift, and hand over the money and documents clearly before leaving work. Do a good job of seeing off guests at night shift, count the payment when closing the store, make a payment slip, put it in a payment bag and seal it, print the statement of the cabinet group for the surrounding cabinets, turn off the power supply, and the cashier team leader and security guard will evacuate in the employee passage after collecting the payment bag.

In August 2000, our cashier supervisor organized a study on credit card "international card" for all cashiers. In this study, I have a real understanding of "international cards" and a clear understanding of the numbers, forged marks, expiration dates and signature columns of various international cards. Obviously, most people who use fake cards are foreigners, and the things they buy are easy to sell. This research is for us.

In September, 2000, the company changed the cash register system and used electronic coupon delivery, which saved the manpower for delivering coupons in shopping malls, made customers choose goods happily, and made it more convenient and faster for us to collect money. At the same time, it will promote customers' awareness and satisfaction with the mall and improve its popularity. In the operation and use of the new system, the system is constantly improving, and our cashier is constantly learning new business knowledge, which makes our cashier's work more simple and clear, and also ensures more accurate collection.

These are some of my experiences and understandings in this year's practical work. In the future work, I will strengthen my study, master cashier's skills and business knowledge more skillfully, constantly improve my business level, strengthen the cashier's safety awareness, and safeguard the company's interests from losses. Do your own job well and develop together with all employees of the company. The new year means a new starting point, new opportunities and new challenges. I am determined to make persistent efforts and go up a storey still higher. On the occasion of the grand opening of "Paris Spring Department Store" on 20 1_, I hope that tomorrow's "Paris" will be more brilliant!

Cashier Self-assessment Chapter 2

In a blink of an eye, I have been in electrical appliances for more than a month. In this month, with the care and help of department leaders and colleagues, I finished all the work and my ideological consciousness was further improved. As an important position in the financial department of Suning Appliance, the cashier position is an important responsibility for managing cash deposits, cash transfers and risk prevention in daily work. Because I just came to our company for a month, I can't sum up my work, so I will talk about my future work and how to overcome the shortcomings in my work:

First, correct thinking, face up to difficulties, always adhere to an efficient working state, and be strict with yourself at work.

It is often said that the harder the place, the more you can exercise people's will and make them feel full. I can feel the meaning of this sentence better after coming to work in Suning Appliance. Working in the same cashier for several hours every day and dealing with customers coming and going is self-evident. Although there is still a necessary gap between my current quality and professional level and the actual requirements of my work, I believe I will be able to overcome difficulties, study hard, correct my work attitude, dare to ask and learn from other comrades, and be down-to-earth and do my job well, so as to make my due contribution to the development of Suning.

2. In my work, I always adhere to the life creed that although Tao is not enough, things are small.

Keep up with the pace of leadership in the work, focus on the work priorities of _ _ Branch, earnestly complete various tasks, and show the spirit of dedication and selfless dedication with wisdom and sweat, actions and effects. Our cashier's work is not tiring, but we must be careful, so we cashier must always keep a good attitude and vigorous energy. Therefore, as a cashier, I can insist on having a good rest every day without affecting the work of my branch.

Three, strictly implement the financial "three iron" (iron system, iron abacus, bookkeeping) system, always adhere to clear accounts.

Always set up the idea of customer first, take the customer's affairs as your own business, worry about the customer's urgency, think about the customer's thoughts, and ask yourself to have a strong sense of professionalism and responsibility, work hard, never be choosy, avoid the heavy, treat every job wholeheartedly, complete it on time and with good quality, and always adhere to high standards and strict demands on yourself in daily work, taking care of the overall situation. Do not hesitate to sacrifice spare time, use every time and opportunity to serve customers, make friends with customers, be friends that customers are willing to associate with, and hand in a satisfactory answer sheet for their future life through unremitting efforts.

In the future, we must treat our work with full heart and regard the future development of _ _ Suning as our lifelong career! I believe that with the joint efforts of many colleagues and me, Suning's tomorrow will be more perfect! I also believe that with the joint efforts of tens of millions of Suning people across the country, Suning Appliance Group will certainly be more brilliant! I believe Suning Appliance will make a more indelible contribution to China's socialist modernization! Let's unite as one and strive to build the world's largest electrical retail brand.

Cashier self-assessment Article 3

Since 20xx, I have mainly worked as a cashier at the front desk of xxxx Hotel. With the correct guidance of leaders and the care and support of comrades, I always adhere to the purpose of customer first, adhere to high standards and strict requirements, and conscientiously complete all tasks assigned by leaders. My ideological quality, professional level and comprehensive skills have been greatly improved, and I have achieved due results. Now, I have determined the work scene of the past year as follows:

First, strengthen business study and continuously improve service level.

In this year's work, I insist on strengthening study as an important way to improve my own quality, and seriously study hotel service etiquette, checkout business, cashier precautions and other knowledge. After continuous self-study, I constantly hone my personal conduct, strive to improve my professional ethics and improve my service skills.

Second, do your duty conscientiously and do your job well.

As a hotel cashier, I can conscientiously perform my duties, be proactive, work hard, be brave in difficulties, do my duty and make contributions in ordinary work.

1, that is, do a good job as a cashier. I tried to learn the cashier's business knowledge and carefully checked the accounts receivable, so that the accounts receivable settlement was timely and clear, and the guests were satisfied.

2. Insist on warm and thoughtful service, do not bring negative emotions to work, be proactive in work, and there is no phenomenon that self-mentality affects the service attitude of guests.

3, is to do smile service, provide different services for different guests, worry about what the guests are anxious, think about what the guests think, and make the guests feel at home with the most intimate side. Even if you encounter unpleasant things in the checkout service, you can still greet them with a smile.

4, can't promise to the guests at will. When a guest's needs need the assistance of other departments or individuals, I can take the initiative to consult clearly before making a decision, give the guest the most accurate answer, and let the guest know that his problem cannot be solved immediately. I am really trying my best to help him.

5, is to adhere to the principle, declined the request of the guests. Many guests asked the front desk to issue more invoices, but I refused, and suggested that guests can spend money at other operating points, which can not only increase the income of the hotel, but also meet the needs of guests, but never violate the principle of echoing with guests.

6, is to enhance the awareness of vacancies, so that guests happy and satisfied.

The cashier at the front desk is the last department that guests contact before leaving the hotel, so they usually complain about the service of the hotel when they check out, and these problems are not necessarily caused by the cashier. I can take the initiative to explain the situation to other individuals or work departments and ask for help. After the problem is solved, I will solicit the opinions of the guests again, make up for the mistakes of other colleagues or departments, calmly play the role of intermediary, and deepen the trust of customers, so as to establish close mutual trust with the guests and leave a good impression on the hotel.

Third, work style.

In terms of work style, I always adhere to warm and thoughtful, active service, rigorous and meticulous service attitude and down-to-earth and hard-working service spirit. At work, we should respect leaders, unite with comrades, be strict with ourselves, be modest and prudent, take the initiative to understand opinions and suggestions from all sides, enhance the sense of responsibility of cashier work, and devote ourselves to work with full enthusiasm. In terms of discipline, I can strictly abide by various rules and regulations, better implement the leave system, strictly abide by work discipline, and maintain the good image of hotel employees.

In the future work and study, 20xx work plan:

1, consciously strengthen learning, learn from professional knowledge, learn from colleagues around you, learn from your own work and life practice, and gradually improve your professional level and comprehensive quality.

2, strive to improve the initiative, not afraid of many things, not afraid of small things, in the practice of bit by bit to improve and improve themselves.

In a word, I have made necessary achievements in this year's work, but there are still many gaps from the requirements of leaders and comrades: mainly, I have not mastered my business knowledge tightly enough, and my study is not systematic and in-depth. In my future work, I will carry forward my achievements, overcome my shortcomings, do a good job in a down-to-earth and conscientious manner in the spirit of being highly responsible for my work and career, and live up to the expectations of leaders and comrades.

Cashier self-assessment Article 4

Four years of intense and substantial college life enriched and honed me. I work hard with a practical, studious and curious attitude. I not only mastered the knowledge of this major, but also actively participated in social practice and cultivated a strong practical ability.

Learning: I have extensively covered physics, mechanical drawing, computer application foundation, C language, electrician foundation, analog electronic technology foundation, digital electronic technology foundation, factory electrical equipment control, electric power and motor drive, single chip microcomputer principle and application, sensor technology and factory power supply technology.

Ideologically, he paid attention to the study of political theory and the cultivation of ideological morality, made continuous progress and improved his consciousness. He participated in the fourth party school study and became an excellent student, and participated in two preparatory courses for party member study, which was well received by the instructors.

I spent four important years in my life with confidence and enthusiasm. Through four years of study and life, my thoughts have become more open, progressive and pragmatic, and I am more eager for the pursuit of knowledge. Honesty-based, morality-based is my principle of being a man; Be aggressive in work and life, be strict with yourself, and strive to create a perfect and full self. University not only taught me knowledge, but also taught me a way of dealing with people, which honed my strong will and confidence to win.

Cashier self-assessment Article 5

I became a probationary employee of the company on xx -x, and the probation period of xx months has expired today. According to the company's rules and regulations, I now apply to become a full-time employee of the company.

In the work of this department, I have always been strict with myself, earnestly and timely doing every task assigned by the leaders, and taking the initiative to share the worries for the leaders; Learn from colleagues about problems that you don't know professionally and non-professionally, and constantly improve and enrich yourself, hoping to be independent as soon as possible and make greater contributions to the company. Of course, when you first enter the workplace, it is inevitable that there will be some small mistakes that need to be corrected by the leaders; However, as a lesson from the past, these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening. Here, I thank the department leaders and colleagues for their guidance and help, and thank them for reminding and correcting the mistakes in my work.

At work, although I just act as an ordinary cashier, my job is not only as simple as collecting money, but also a series of complicated procedures. In this half year's work, I found that we should be able to do a good job freely, whether it is heavy, busy or leisure, we should complete every job with a positive attitude, instead of complaining about the proportion of workload, because complaining is useless. What we should do more is not to think things too badly, but to keep a good attitude and face the team every day. Because a happy attitude will make us feel tired and bored at work.

My experience this month is to be cautious in everything, and not to take it lightly just because things are simple. I also understand that our present situation is not ideal, so we should have a sense of crisis. It is often said that society and campus are two completely different worlds. I didn't understand the difference at that time. After this personal experience, I really understand the difference. As a cashier who deals directly with cash, I think we must abide by the operation discipline of the supermarket.

When I first arrived in this new environment, I really didn't adapt. I really feel tired and bored at work every day. But with the passage of time, I feel that in order to adapt to this society, we must overcome many difficulties and strive to change ourselves before we can integrate into this cruel society. Moreover, I gradually found that the cashier's job is not so boring. Whenever I think of this place, I constantly encourage myself to work here and learn relevant knowledge.

To outsiders, the cashier's job is simple, that is, to settle the price of the goods selected by customers. In fact, although providing checkout service for customers is the basic work of cashier, it is not the whole work of cashier, and the cashier's work cannot be simply equated with checkout work. This is because when customers step into the supermarket, the first employee they come into contact with may be the cashier. They will contact the cashier directly when checking out the selected goods. The cashier's every move, every word and deed represents the image of the supermarket, so the cashier's quality and service to customers are very important, and the supermarket also attaches great importance to it. From the first day I came here, a series of systems such as enterprise spirit and code of conduct for supermarket employees were deeply imprinted in my mind. Master asked me to make a name. "Hello", welcome to come again next time. "These basic polite expressions are essential. Although I don't like to talk much, I slowly overcome these mistakes.

I also understand that every penny we spent in the past was hard-won, and it was earned by our parents with hard-earned money. We still have a long way to go in the future, and the school will arrange this opportunity for us to find our own defects as soon as possible.

If we are aware of the shortcomings, we should correct them as soon as possible. If we are content with the status quo, what awaits us is being eliminated by society. I will enrich my life experience in the future and let my work and personal ability go to a new level in the future.

Cashier Self-Assessment Chapter 6

I haven't been engaged in supermarket cashier for a long time, and there is still a big gap between my own quality and professional level and the actual requirements of my work. But I can overcome difficulties, study hard, correct my working attitude, actively consult and learn from other comrades, do my job well, and make my due contribution to the development of supermarkets. Now, in view of the problems encountered in the work, talk about your own experience and experience, which is a summary of the work.

(1) As a cashier who deals with cash directly, I think I must abide by the operation discipline of the supermarket. Cashiers should not carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and possible private transfer of public funds. Cashiers are not allowed to leave the cashier without authorization, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement. Cashiers are not allowed to settle accounts for relatives and friends, so as to avoid unnecessary misunderstanding and possible theft. Cashiers use the convenience of the cashier post to log in to the cash register with a receipt lower than the original price, seeking personal gain for others with the interests of the enterprise, or possible internal and external collusion. At the cashier, the cashier is not allowed to put any personal belongings.

Because there may be goods returned by customers at the checkout counter at any time, or goods that are temporarily decided not to buy, if there are personal items at the checkout counter, it is easy to be confused with these goods and cause misunderstanding. Cashiers are not allowed to open cashier drawers at will to check numbers and count cash. Opening drawers at will not only attract people's attention and cause unsafe factors, but also make people suspect the cashier's malpractice. The cashier channel that is not enabled must be blocked by chains, otherwise individual customers will take the opportunity to take the goods out of the supermarket without checking out. Cashiers should not read newspapers and talk and laugh during business hours. They should always pay attention to the situation in front of the checkout counter and in the store they can see, so as to prevent and avoid abnormal phenomena that are not conducive to the enterprise. Cashiers should be familiar with the goods in the store, especially the special goods, and the related business situation, so that customers can give correct answers at any time when they ask questions.

(2) Do a good job of bagging the goods. It is part of the cashier's job to bag the settled goods for customers. Don't think that this top job is the easiest, because the work is not done well and the customers are disappointed. The control procedure of bagging operation is: bagging hard and heavy goods at the bottom; Two boxes of square or rectangular goods packed in packaging bags are used as supports; Bottled or canned goods are placed in the middle to avoid being damaged by external pressure; Fragile or light foam products are placed above the bag; Frozen products, bean products and other goods that are easy to flow out of water, as well as meat and vegetables that are easy to flow out of juice, should be packed in packaging bags before being put into large shopping bags, or goods that are put into large shopping bags without customers' consent should not be higher than the mouth of the bags, so as to avoid inconvenience to customers, and goods that cannot be put in one bag should be put into another bag; Advertising pages or gifts distributed by supermarkets in promotional activities should be confirmed to have been put into packaging bags. When bagging, it is absolutely necessary to avoid the phenomenon that goods that are not customers are put in the same bag; For oversized goods that can't be packed in bags, they should be tied with ropes to facilitate customers' handling; Remind customers to take away all the packaged goods to prevent customers from leaving them at the checkout counter.

(3) Pay attention to the working procedures when leaving the cashier. When leaving the cashier, put the stop receipt card on the cashier; Block the cashier channel with chains; Lock all cash in the cash register drawer, and the key must be carried with you or given to the shift supervisor for safekeeping; Inform the cashier nearby of the reasons for leaving the cashier and the time for returning; If there are customers waiting for settlement before leaving the cashier, don't leave immediately. You should politely ask customers who take advantage to check out at other cashiers. And check the waiting customers before leaving.