Traditional Culture Encyclopedia - Hotel reservation - The hotel suddenly closed. Do I have to pay for the room?

The hotel suddenly closed. Do I have to pay for the room?

The hotel temporarily blocked the guests due to the epidemic and charged them. If the isolation is caused by work, this will be paid by the unit. If it is for personal reasons, this needs to be borne by individuals. Well, it depends. Precautions for epidemic situation: Pneumonia infected in novel coronavirus can occur in people with low immune function and normal immune function, which is related to virus exposure. For people with poor immune function, such as the elderly, pregnant women, people with abnormal liver and kidney function, patients with chronic diseases, etc., the condition is more serious after infection. The main route of transmission of novel coronavirus is respiratory droplets, and it can also be transmitted by contact (droplets or other virus-carrying body fluids are deposited on the surface of articles, contaminated by hands and then contacted with oral mucosa, nasal cavity, eyes and other mucous membranes, leading to infection). It has the characteristics of person-to-person communication and a certain range of community communication. As for the transmission route of aerosol and fecal mouth, it needs to be further clarified.

In principle, the customer's arrears are civil disputes. If the police do not file a case, they can go to court to sue the other party for rights protection.

If a suspected positive case is found in your hotel, the hotel fee can be handled according to your local epidemic prevention and control policy.

Once a case is found, it should be reported to the local community and relevant authorities immediately, and relevant epidemic prevention and control work should be carried out immediately.

If your hotel has a local policy to prevent and control the epidemic, and there is a requirement for the standard of hospitalization and guest fees, it shall be implemented according to this requirement. If there is no such requirement, your hotel can discuss how to handle the payment of this guest fee at the end of the epidemic.

According to the regulations of Shanghai, the accommodation expenses during the period of centralized isolation should be borne by yourself.

Shanghai will implement centralized isolation for all overseas immigrants who do not have the conditions of home isolation.

In principle, there are two levels of accommodation per person per day, around 200 yuan or around 400 yuan. If the centralized isolation period is less than 14 days, the cost of the remaining isolation time shall be calculated on a daily basis.

If the isolated person has a work unit, his work unit will not stop paying his remuneration during the isolation period.

Ask your local epidemic prevention personnel specifically. The big probability is to pay for it yourself. In some areas, the government will bear all the costs.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 10 Civil disputes shall be handled according to law; Where there are no provisions in the law, customs can be applied, but they must not violate public order and good customs.

Article 11 Where other laws have special provisions on civil relations, such provisions shall prevail.

Article 12 The laws of People's Republic of China (PRC) shall apply to civil activities within the territory of People's Republic of China (PRC). Where there are other provisions in the law, those provisions shall prevail.