Traditional Culture Encyclopedia - Hotel reservation - The front desk of a hotel in Hangzhou is full of express delivery. Should the hotel help uninvited guests receive express delivery?

The front desk of a hotel in Hangzhou is full of express delivery. Should the hotel help uninvited guests receive express delivery?

The front desk of a hotel in Hangzhou is full of express delivery. Should the hotel help uninvited guests receive express delivery? First of all, let me talk about my personal opinion. I don't think we should receive express delivery for guests who haven't checked in. You should know that sometimes the passenger flow is very large, especially on Sundays, weekends or holidays. If clearly marked, the hotel can help guests pick up the courier. Perhaps this strategy will attract more guests and make more achievements. But it also brings a lot of trouble.

When helping them pick up the courier, they may ask one more person to stay and watch the store, and where to put the courier is also a problem. If it is just piled up at the front desk of the hotel and seen by the guests who come to stay in the hotel, they will feel that the hotel is too messy. But if there is a little choice, they should not choose to live with you, let alone those guests who have not checked in yet. And no matter what you do, you should keep it clean and tidy, not to mention the front desk, which is equivalent to the face of the hotel. Wash your face when you go out. Will others stay with you when they see your face so dirty?

Unless the hotel has a special storage room, it is responsible for putting the guests' express delivery. Of course, I don't think this is possible. If you have free time, you can rent that empty space out of a room. Therefore, increasing the assistance for passengers to receive express delivery actually requires a lot of labor costs. If the hotel is really not troublesome, it can do so, but it can't be piled up at the front desk, so how can it be concise if it doesn't affect its original business? If it is affected, clean it up quickly. After all, running a hotel is a serious job, and receiving express delivery is not comparable.

In addition, I would like to make a suggestion to the hotel. If your hotel really wants to help those guests who have not checked in, you can actually find a separate place for express delivery. After all, it is not an option to always put it at the front desk, which will not only affect the appearance of your hotel, but also affect the mood of the guests and make them feel how they settled in such a hotel. Especially hotel managers, when things happen, managers should know the situation in advance, then analyze the reasons and solve the problems. This is what an excellent manager should do. It doesn't really matter whether to help those guests receive the express delivery. What matters is whether your hotel is willing or not, as long as your hotel is willing. That's not important. In fact, you have the right not to help them receive express delivery, if you don't want to. I say so much, in fact, to express the initiative. In fact, it is in your hands, and the key depends on what you do.