Responsibilities of front desk reception in restaurant

With the gradual development of society, the frequency of job responsibilities is also increasing, and any job responsibility is a synthesis of responsibility, power and obligation. The following are my job responsibilities at the front desk of the restaurant. Welcome to reading. I hope it helps you.

Responsibilities of front desk reception in restaurant 1

1, responsible for the company's front desk reception and telephone transfer;

2. Send and receive faxes, copy documents, send and receive letters, newspapers, documents, etc. ;

3. Update and manage the employee's contact information such as mailing address and telephone number in time;

4. Accept banquet reservations, coordinate banquet time, issue banquet notices and arrange banquet venues;

5. Responsible for ordering food and contacting the courier company;

6. Responsible for the work assigned by the supervisor;

7. Complete other transactional work assigned by superiors.

Restaurant reception responsibilities 2

1, do a good job of seeing off guests, accept guests' dining reservations and implement them;

2, polite language, make a detailed reservation record;

3, understand and collect the suggestions and opinions of the guests and timely feedback to the superior leadership;

4. Establish a high-quality and elegant service image of the company brand with standardized service etiquette.

Restaurant reception responsibilities 3

1. Mainly responsible for internal reception, reception and dining service for customers and VIPs, and reception work;

2. Other affairs arranged by superior leaders;

Restaurant reception responsibilities 4

1. Responsible for the on-site management of the front desk medical guidance team;

2. Responsible for the service standard construction and training of the medical guidance team at the front desk;

3. Coordinate the improvement work of relevant departments to improve customer satisfaction;

Restaurant reception responsibilities 5

1, when the guests arrive, they are greeted with smiles and correctly guide their consumption orientation;

2. patiently explain the guest's consultation and introduce the basic situation of the restaurant;

3. Accept the guest's reservation and accurately record the reservation information.

Restaurant reception responsibilities 6

1. greet and receive customers entering the exhibition hall quickly, thoughtfully and enthusiastically, and contact the sales consultant to follow up.

2. Organize in-store customer information, and complete reports such as passenger flow data summary and demand analysis.

3. Assist in marketing activity layout and passenger flow data entry.

Restaurant reception responsibilities 7

1, go to work on time, dress neatly and maintain a good gfd;

2. Do a good job of attracting guests and make reservation records;

3. Have a certain sense of service, with or without experience;

4. Seriously complete the work assigned by the superior.

Restaurant reception responsibilities 8

1, check-in and check-out for guests, including valuables and vehicle registration tips.

2. Promote guest rooms and customers to apply for membership cards.

3. Record and handle the complaints of the owner.

4, check the log records, understand the unfinished work.

5. Check the night trial report and check the issuance and registration of various reports.

6. Analyze the cause of the room error and check whether there is a house price signature beyond the authority.

7. Understand the arrival and departure of guests.

8. Understand the guest room situation of the day.

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