Traditional Culture Encyclopedia - Hotel reservation - What does the hotel stewardship department do? What tasks does the stewardship department manager do? What do the stewardship department employees do?
What does the hotel stewardship department do? What tasks does the stewardship department manager do? What do the stewardship department employees do?
The stewardship department is the second-line department of the hotel, and its subordinates are generally aunts or uncles. In fact, it is the department that serves waiters and chefs, generally cleaning, delivering tableware, washing dishes, and managing linens. It is an indispensable department of the hotel.
Stewardship Manager Responsibilities:
●Maintain a pleasant and neat professional image.
●Supervise and direct the cleaning and washing work of foremen and dishwashers.
●Responsible for hiring and recommending to fire employees, recruiting and training new employees, and recording employees' work performance.
●Supervise the washing, polishing, polishing and maintenance of machinery and equipment, ensuring that all equipment and utensils are clean and arranged in order. Checks the quality of work to maintain standards set by management and ensures equipment and work areas are clean and organized.
●Responsible for the permanent inventory of silverware, china, and glassware in each work area, and record the date, number of pieces, and service areas distributed. The department that distributes silverware to each service area and records the date, number of pieces, type and distribution.
●Purchase necessary supplies, such as steel balls, polishers, soaps, acids and alkalis used as cleaning fluids, and materials needed for general care of silverware.
●Guide and assist in mixing soap and determining the preparation and dilution concentration of cleaning solution to achieve the most satisfactory cleaning effect.
●Discuss with the banquet manager and chef the banquet supplies required for all services and other supplies usually provided by the purchasing department (such as china, glassware, silverware, etc.), and check the service area Whether all supplies are sufficient and coordinated.
●Supervise and inspect the cleanliness of the kitchen area.
●Regular inventory of china, silverware and glassware. Prevent theft and damage, report equipment shortages, and purchase equipment quantities.
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