Detailed inquiry of electricity fee

You can get the electricity bill list through online inquiry, telephone inquiry, business hall inquiry, etc., pay attention to the change of electricity bill composition, and deal with abnormal situations in time.

First, the electricity query mode

At present, the inquiry methods of electricity charges mainly include the following:

1. Online inquiry: Users can inquire about electricity charges through the power company official website or the mobile APP. This method is convenient and quick, and users only need to input account number, password and other related information to query the detailed electricity bill.

2. Telephone inquiry: users can call the customer service hotline of the power company to provide necessary information such as the number of households, and the customer service staff will help to inquire about the electricity bill and provide related services.

3. Business hall inquiry: Users can also go to the business hall of the power company, carry valid ID cards, account numbers and other information, and inquire about electricity charges through the counter.

Second, the interpretation of the content of electricity charges

The electricity bill usually includes the following contents:

1. Power consumption: displays the total power consumption of users during the query period, including power consumption in different periods such as peak, average and trough.

2. Composition of electricity charges: detailed list of various electricity charges, such as basic electricity charges, electricity charges, power adjustment electricity charges, etc. , as well as the calculation basis and standards of various charges.

3. Payment information: including electricity payable, paid electricity, arrears, etc. In the meantime, it is convenient for users to know the payment of electricity charges. Three, electricity query matters needing attention

Users should pay attention to the following points when inquiring about electricity charges:

1. Ensure the accuracy of the inquiry information: users need to input the correct account number, password and other information to ensure the accuracy of the inquiry results.

2. Pay attention to the change of electricity fee composition: users should check the electricity fee list regularly and pay attention to the change of electricity fee composition, so as to adjust electricity consumption habits in time and reduce electricity consumption costs.

3. Deal with abnormal situations in time: If you find abnormal electricity charges, such as abnormal electricity consumption and incorrect calculation of electricity charges, you should contact the power company in time to deal with them.

To sum up:

It is an important way for power users to understand the power consumption situation and arrange the power consumption plan reasonably. Users can obtain electricity charges through online inquiry, telephone inquiry, business hall inquiry, etc., and pay attention to the changes in the composition of electricity charges and deal with abnormal situations in time. Users can better grasp the electricity consumption situation, realize energy saving and emission reduction, and reduce the electricity consumption cost by reasonably using the electricity fee query details.

Legal basis:

People's Republic of China (PRC) electricity method

Article 34 provides that:

Power users shall pay the electricity fee in time in accordance with the relevant provisions of the state and the agreement of the parties. If the electricity user fails to pay the electricity fee within the time limit, he shall pay the liquidated damages in accordance with the agreement. If the electricity user fails to pay the electricity fee and liquidated damages within a reasonable period after being urged, the power supplier may suspend power supply in accordance with the procedures prescribed by the state.

Power supply business rules

Article 98 provides that:

If the user fails to pay the electricity fee within the time limit stipulated by the power supply enterprise, he shall bear the liability for breach of contract for late payment. The penalty for electricity charges shall be calculated from the overdue date to the payment date. The daily electricity fine is calculated according to the following provisions:

1. Resident users are calculated at one thousandth of the total arrears every day;

2. Other users:

(1) The arrears of the current year shall be calculated at two thousandths of the total amount of arrears every day;

(2) The annual arrears shall be calculated at three thousandths of the total arrears every day.

The total amount of liquidated damages for electricity charges is accumulated on a daily basis. If the total amount is less than 1 yuan, it will be charged at 1 yuan.