Traditional Culture Encyclopedia - Hotel reservation - Responsibilities of general manager of workshop management

Responsibilities of general manager of workshop management

Lead: Establish and improve the organizational system of the hotel to make it reasonable, streamlined and efficient. The following article introduces the responsibilities of the general manager of the store management for your reference only!

Responsibilities of the general manager of mall management 1 1. Be fully responsible for handling all the affairs of the hotel, lead all the staff to work hard and complete all the goals set by the hotel;

Second, formulate the hotel management direction and management objectives, including formulating a series of rules and regulations and service operation procedures, stipulating the responsibilities of managers and employees at all levels, and supervising their implementation. Set a series of hotel prices, such as room rate, gross profit of catering, etc. Be highly sensitive to various trends in the industry, make market expansion plans and lead the sales department to carry out comprehensive promotion and sales. Read and analyze the monthly report in detail, check the business progress and the completion of the business plan, and take countermeasures to ensure the smooth operation of the hotel;

Third, establish and improve the organizational system of the hotel to make it reasonable, streamlined and efficient. Preside over the weekly inspection report of the general manager's office meeting, and make key comments and explanations on related issues. Convey relevant instructions, documents and notices from the government or the board of directors, handle interpersonal relationships well, and coordinate the relationship between departments, so that the hotel has an efficient working system;

Fourth, improve various financial systems. Read and analyze the daily and monthly supervision of the financial department, and do a good job in cost control and financial budget; Guide financial work; Quarterly financial statements; Check and analyze the monthly business situation; Check income and expenditure, check accounts receivable and accounts payable,

Five, focus on regular inspection of public places and departments, check the quality of service, and convey the inspection results to the relevant departments;

Intransitive verb hotel maintenance;

7. Maintain good relations with people from all walks of life, establish the image of the hotel, and receive important guests on behalf of the hotel;

Eight, guide the discipline work, cultivate talents, and improve the service quality and staff quality of the whole hotel;

Nine, lead by example, care for employees, clear rewards and punishments, so that the hotel has a high degree of cohesion, requiring employees to complete their jobs with a high degree of enthusiasm and responsibility;

X. Important personnel changes in hiring, removing and appointing the deputy general manager and assistant to the general manager of the hotel. Responsible for the hiring, assessment and department manager of hotel management personnel, and decide on the establishment of hotel organization, staffing, rewards and punishments, and promotion.

Responsibilities of general manager of store management: 2 1. Be fully responsible for handling the overall affairs of the hotel, and work together with all hotel staff to complete the goals set by the hotel on time.

2. Formulate the management objectives and policies of the hotel, including formulating various rules and regulations and service operation procedures, defining the responsibilities of managers and employees at all levels, and supervising their implementation. Make a market expansion plan and lead the sales department to carry out comprehensive promotion activities. Formulate a series of hotel prices, such as house price, gross profit of catering, ktv revenue and expenditure, hot spring entertainment center, sauna and other economic indicators and tasks. Read and analyze the monthly report in detail, check the business progress and plan completion, and take corresponding measures to ensure the smooth entry of hotel business into the river.

3. Establish and improve the organization and management system of the hotel, so as to rationalize and streamline it. Efficient. Preside over the weekly office meeting of the general manager's office. Read the fire control and quality inspection report, and give instructions and opinions on various issues. Communicate the relevant instructions, documents and notices of the government and the chairman (meeting), coordinate the relationship between various departments, and make the hotel have an efficient working system.

4. Improve the financial system of the hotel. Read and analyze various financial statements, check and analyze the monthly operation, urge the financial department to do a good job in cost control and financial budget, and check income and expenditure, accounts receivable and accounts payable.

5 regularly check the work of public places and departments, check the service attitude and service quality, and find and solve problems in time.

6. Cultivate talents, guide the work of various departments and improve the service quality and staff quality of the whole hotel.

7. Strengthen hotel maintenance and hotel safety management.

8. Negotiate with the board of directors to elect, appoint and remove the deputy general manager, assistant general manager and department manager of the hotel, and decide on the establishment of the hotel organization, staffing and important personnel changes. Responsible for recruitment, assessment, rewards and punishments, promotion and other work. Hotel management personnel.

9. Maintain good relations with people from all walks of life, establish a good hotel image, and receive important guests on behalf of the hotel.

10. Care for employees, set an example, make the hotel have a high degree of cohesion, and require employees to complete their jobs with a high degree of enthusiasm and responsibility.