Summary of grid administrator's work

Chapter 1: Overview of Grid Administrator's Work

In August, 20XX responded to the call of social management innovation in Hubei Province. After selection and training, I finally embarked on the post of community grid administrator. With the help of community leaders and colleagues, I was able to get involved and start working as soon as possible. In community work, I strictly abide by various grid management rules and regulations, sign in in the community as required every day, actively participate in various activities organized by the community, accept supervision and guidance with an open mind, and earnestly perform the functions of grid administrator. The work is now reported as follows:

I. Information collection:

Through the above registration and household verification, master the basic situation within the jurisdiction.

I am a community () grid worker, and my jurisdiction ranges from NO. 140 tono. Economic Park 188, 263, 265, 267 and 269. * * There are 47 residential buildings with 3 14 households, kindergartens 1 institute and 65,438 food processing workshops. Through door-to-door visits, we have a basic understanding of the situation in our jurisdiction, and in the process of information collection, residents have a preliminary understanding of us.

Second, understand the community public opinion:

By filling in the questionnaire and talking with residents, we can understand the unstable information of public opinion within our jurisdiction and report it to community leaders in time.

The grid where I live belongs to the resettlement community. Because of the dense buildings, the population living is more complicated. For needy households, go to the door in time to find out. For dangerous personnel, know their trends regularly and report the situation to superior leaders in time. In September, a sample survey was conducted on community safety. 10, the bus routes in maoping town were investigated.

Three. Mediation of contradictions and disputes:

The uneven educational level of residents and the concentration of immigrant households lead to different living habits. Residents often seek community to resolve conflicts. 176, because the sewer is blocked, the water can't come out. After the residents reflected to me, I went to the scene with the secretary of the second division and the coordinator to see the situation. Because it belongs to the external sewer, it does not belong to the scope of property maintenance. We negotiated with the residents and helped them find a maintenance worker to solve it. At present, the social contradiction is *** 10, the sewer is blocked, garbage disturbs people, and oil smoke disturbs people.

Four, publicize the relevant laws, regulations and policies of the state:

In August, the general election of county, township and neighborhood committees, the election of town representatives and the election of county representatives will be held continuously in the community, so that every resident can exercise his rights and interests and fully cooperate with the later elections. Publicize the relevant national subsidy policies, veterans' subsidies, low-income policies, low-rent housing policies and so on.

V. Implement the work arrangement of the superior department and complete the tasks assigned by the superior.

For the task of "two insurances and one card", we first carried out overall publicity, and then went door to door to publicize the policy, which is now in progress. For the general election, we posted leaflets in the community and distributed leaflets to let every resident know the election time and policy, so that the general election can be successfully completed. For community party building, we can actively do a good job in logistics, so that party member in our community can give full play to its role.

Intransitive verb service agent:

For the second-generation ID card of residents, older residents cannot go to the police station to handle it. We contacted the community police and coordinated them to arrange door-to-door treatment.

Existing problems and work plan for next year:

Economic park belongs to a community with complex living style, so the promotion of residents' employment and the construction of community civilization are given priority. Let residents really live and work in peace and contentment.

First, understand the basic situation of residents, always pay attention to labor security, provide employment information in time, and let residents who have the ability to work find jobs.

Second, for the construction of community civilization: 1, for the left-behind children, the grid staff can focus on their homework guidance and let residents feel the warmth of the community. 2. Collect uncivilized phenomena and send them to residents, so that residents can understand the impact of uncivilized phenomena on themselves. Let everyone stop the uncivilized phenomenon around them as masters.

For the next work, patrol the grid on time every day, and keep the corresponding work log, timely and accurately grasp the basic information and interests of residents, and strive to understand the hot and difficult issues that residents care about. In a word, from 20 15, I will work hard and be a good family member in the community, so that residents can trust me and trust me!

Chapter 2: Overview of Grid Administrator's Work

Since March, our community grid administrator who has been selected and trained has finally officially taken up his post. For us, we may think that this is just the beginning of a new job, but when we really get into the role, we find that community work is far simpler than we thought. Generally speaking, the community work in the first week went smoothly and methodically, and our feelings and even thoughts about the work will be summarized here.

The beginning of this week's work begins with our understanding and understanding of the whole Jiefang Road community. Jiefang Road Community is a community with an area of 0.3 square kilometers, with Jiefang Road Commercial Pedestrian Street as the main body. The main streets include Huancheng South Road, Tao Zhu Road and Ji Yun Road. There are relatively new high-rise buildings such as Chang 'an Pavilion, Zhongtian Pavilion and Yangxin Pavilion, as well as mixed buildings such as No.36 and No.38 Ji Yun Road, as well as many units and companies such as China Insurance Company and Chujiang Hotel, as well as many shops and facades in Jiefang Road Commercial Pedestrian Street. It can be said that within the Jiefang Road community, all kinds of community management objects will be met by our community grid administrators in the future.

After getting to know the community, I began to learn and understand the daily work of the community neighborhood Committee. The work of the community is to do a good job in community health, social security, culture, family planning and public security management under the guidance of the higher authorities and the leadership of the community party branch. At the same time, it is also necessary to organize community members to provide convenient services, handle community public affairs and public welfare undertakings, mobilize and organize volunteer teams with "eight members" as the mainstay, guide community members to carry out educational activities, organize vocational training, cultural entertainment and sports activities, carry out civilized innovation and appraisal activities, create a cultural atmosphere with the unique temperament of our community, and enhance the sense of belonging and cohesion of community members. It can be said that our community grid administrator is like the housekeeper of community residents, and all our work is for the residents in the grid to live a harmonious life.

In fact, for us grid workers, the previous understanding of the community only regarded it as a government agency. Our impression of community management is not so much management as supervision. Judging from the current development of community management mode, community management is more of a comprehensive management work combining multiple disciplines. The ultimate goal of community management is to maintain normal social order and promote social development. In the past, the main body of community management was public authority, that is, government organizations.

At present, the main body of community management is diversified, including government organizations, non-governmental organizations and volunteer organizations. In the past, community management relied on the authority from the government, and its operation direction was from top to bottom. The relationship between the two was the relationship between command and obedience. Nowadays, community management is more of a multi-interactive process, and community managers like us grid workers need to find and establish considerable partnerships. It is precisely because of the mass, folk, complexity and variability of community affairs that the work of our grid members will be greatly restricted, so it may have greater application value to develop multi-agent comprehensive governance within each grid.

The main work this week is still around our ongoing household survey of community residents. On the basis of combing the previous population survey data and the "two real" survey data, our community grid staff registered some community residents one after another. Because there are many forms and data to sort out, the household survey has just begun. But we also found that many problems in the work have gradually surfaced. At the same time, this is also a problem that our grid workers have been thinking about, that is, there is a tripartite problem in community management, that is, the adjustment of the relationship between community property, community owners' Committee and community neighborhood Committee. As a community neighborhood committee, it is best not to interfere in the internal affairs of the community, but the administrative nature of the community requires us to control it.

The existence of this problem will inevitably lead to contradictions between us and the other two parties in practical work. But in fact, the relationship between our grid members and the other two parties should be the object of service, the partner of cooperation and the bridge of communication. First of all, as the service object of our grid workers, we must put the quality of life of community residents first. The trouble of residents is our enemy, so we should help residents with the mentality of serving them.

Secondly, as our grid manager's most powerful partner in managing the grid, the property owner is the guarantee for us to serve the residents faster and more efficiently. What we need is support, and we also need to support the work of property owners, so as to form a good cooperative partnership; Finally, it is necessary to be a bridge of communication between residents and property owners. We should try our best to resolve various contradictions between the two sides and strive to achieve a win-win situation for all three parties.

This week's work is roughly these, and next week, our grid staff's key household survey work will also be carried out in an all-round way. The above thinking on some issues may not be comprehensive, but we believe that as our work deepens, we will make better thinking and draw more correct conclusions. The work of community grid workers will be a challenge in our career. No matter how difficult it is and how much effort it takes, we are ready!

Chapter 3: Summary of Grid Administrator's Work

In the year of 20XX, the command center closely revolved around the working idea of the Street Party Working Committee throughout the year, and in accordance with the requirements of Chaoyang District Urban Management Supervision Center to continuously expand the urban grid management function, grasped the main line of "creating a national civilized city" to provide a good living environment for the people. With few people, urgent tasks, heavy responsibilities and great pressure, the command center earnestly performed its duties and actively completed the work plan formulated by the department at the beginning of the year. The work is now reported as follows:

First, study hard and improve the system.

Combined with the overall work plan formulated by the Street Working Committee around the development strategy of "New Four Districts" in Chaoyang District, general practitioners earnestly studied Scientific Outlook on Development's theory, continued to implement the grid case distribution system, strengthened the management of accountability, and formulated the monitoring equipment maintenance system of the command center, the video surveillance inquiry system, the grid case notification system and the daily work assessment system of emergency teams. Strengthen the study of agents and new filing and closing standards on the platform of district grid system, master the operation process of cases skillfully, and ensure the timely and accurate handling of street grid cases.

Second, take active actions and finish the work seriously.

As of 20xx65438+February 3 1 day, the supervision center of the * * * acceptance area of this department has distributed 2427 grid cases1piece, and handled 23645 cases in time, with a timely settlement rate of 99.99% and a weighted settlement rate of 99.98%. Notified more than 500 key cases to the urban management team, urban construction department, safety supervision department, flow management department and comprehensive management office, assisted the public security organs to retrieve more than 50 surveillance videos involved, and the emergency team cleaned up and pasted more than 400,000 advertisements and sprayed more than 5,000 advertisements throughout the year, and seized 2 illegal books and 30 illegal publicity materials.

About 200 vehicles have cleared all kinds of rubbish and sundries in the area without the responsible subject. Always keep the goal of the third number of garbage exposure cases in the street system in the whole district, and assist the district supervision center to do a series of research work, such as the self-management pilot of the city appearance and environment in Huawei community, the pilot of the three-package standardization process in front of the urban management team, the update of the community population database, the update of the registration data of social units, the operation of Chaoyang simulated city platform, and the production of social security module, the full-mode social service management process in Chaoyang District. This achievement can not be achieved without the support and help of relevant departments and communities in the street.

On this basis, the command center focused on three problems throughout the year: large and small advertisements in front of the bus stop signs of the Cancer Hospital and the Third Ring Road, serious spraying advertisements of public facilities in the area under its jurisdiction, and disorderly parking of bicycles in front of large social units.

By adjusting the working hours of the emergency team, visiting the person in charge of the enterprise to emphasize the responsibility management of the three guarantees in front of the door, establishing a contact notification system with the municipal facilities management unit, and reporting the management ownership to the district supervision center, the above three long-standing grid case list problems have been basically eliminated, effectively reducing the incidence of street cases and improving the self-handling level of street urban environmental management.

Three. Existing problems and work plan for next year

Due to our low working standards and limited ability to solve problems, the problems of dirty, chaotic and poor in our jurisdiction have not been well solved, and there were 7 cases of running red lights in the whole year. Next year, we will continue to "create a national civilized city" as the starting point, pay close attention to implementation, and strive to do all the work well to create a clean and orderly environment for the jurisdiction. The main work objectives are as follows:

1. Go deep into communities and social units, actively publicize the great significance of urban grid management in various forms, and let residents fully realize that it is everyone's responsibility to create a clean environment in their jurisdiction.

2. Give full play to the role of communities, social units, property, cleaning companies and emergency teams, improve the grid management level of urban environment, and strive to realize the transformation of grid management from receiving problems to self-discovery and problem solving.

3. Take the construction of civilized urban areas as the starting point, actively cooperate with urban management and relevant units, and adopt the management methods of "strictly observing road sections, responsibilities, time, personnel and quality" and "five attentions" to promote the work of "three guarantees in front of the door" to a new level.

4. Give full play to the role of 96 105 digital service system, find the gap through service, promote management through service, and provide accurate digital information for leadership decision-making.

5. Grasp the main problems in the community environment in time, be the "parents" of communities and social units, change "blocking" into "losing" and move the window of grid management forward.

6. Strengthen the training of all kinds of personnel, further improve the grid management accountability system, ensure that the responsibility goes to people, strive to reduce the incidence rate, and strive to create a clean and tidy environment in the jurisdiction.

Chapter 4: Summary of Grid Administrator's Work

At the beginning of 20XX, Yichang became one of the pilot cities of social management innovation in China, and Yichang was divided into 1000 grids for grid management. After selection and training, I was fortunate to be a grid administrator in the community of Lvluo Road. It has been nearly half a year since I came to work in the community of Lvluo Road in a blink of an eye. With the help of community leaders and colleagues, I have been cultivated and improved in all aspects. Although the position of grid administrator is small, it is very important. Grid administrator is a profession that represents the government to do practical things, do good deeds and contribute to the grassroots. Through nearly half a year's work, I benefited a lot. Now I will summarize my work in 20XX as follows:

First of all, the seven basic responsibilities of grid administrators:

① Information collection

1. Among the seven duties of a grid administrator, the most basic duty is to collect the information of residents in their own grid. The grid of Lvluo Road 16 covers Building 8 of Lvluo Road 18, Stadium Road No.6 (i.e. Cixin Mountain Villa Community), ***3 15 households with 809 people.

2. From the summer of 20XX, according to the requirements of the grid management center, we carried out centralized household entry and information collection. I go door-to-door to register resident ID card information, household registration information, family planning information and employment information. If you can answer the questions reflected by residents on the spot, if you can't answer them on the spot, leave your phone numbers one by one and reply to the residents after clarification. Among them, the house number of the building No.8 18 in Lvluo Road is chaotic, and three numbers appear in one house number, which interferes with the normal life of residents and residents react strongly. Later, the problem was reflected in the Three Gorges Evening News (see the first edition of the Three Gorges Evening News, "Courier Can't Find Three Numbers of a North House").

② Comprehensive management

1. Grid members patrol the grid area every day to resolve and report the problems found and the contradictions reflected by residents, and resolve the contradictions under the guidance of community leaders and colleagues. For example, Xie Keyu of Lulu Road 18-8-224 told me that his balcony glass was broken by Tian Hongxian's flowerpot upstairs, and finally a compensation agreement was reached under the active coordination of the grid clerk and the property management office. Master Xie is very satisfied, which makes me more determined to serve the community residents and do good things.

2. Participate in fire safety. Meetings on floating population management and conflict resolution, as well as updating and comparing two real data to increase their business knowledge.

③ Labor security

1. Assisted the Commissioner of Labor and Social Security in uniformly replacing the unemployment registration certificate for the unemployed in the area under his jurisdiction, * * * collected more than 700 registration materials for the unemployed, and reissued more than 300 copies at the District Labor Bureau.

2. It provided serious illness relief for four families with family difficulties, and relieved the temporary urgent needs of seriously ill residents.

(4) Civil affairs services:

1. In September this year, we began to assist civil affairs officials in the verification of low-income households. Check whether the degree of family difficulties has changed, whether the declaration of personal income conflicts with the situation of "seeing, checking and visiting", and enter the accounts of 32 low-income households in Lvluo Road into the low-income household system.

2. Cancel the quota of low-income households and add 2 low-income households through actual investigation. ⑤ Family planning:

1. Register the floating population in the grid and assist in the registration of the floating population in Wanda's indoor and outdoor pedestrian streets. For women of childbearing age who are not registered in Xiling District, Wu Jia District and Development Zone, collect and verify the marriage and childbearing certificates of floating population. Notice of institutional supervision or certificate of marriage and childbearing of floating population that has not been handled.

2. Understand the registration process of the information acquisition card, and systematically understand the collection of five newborn cards, the registration process of newborns, the registration of birth certificates and the registration of the one-child certificate. When visiting at home, register the information acquisition card and collect relevant family planning information, and publicize family planning policies such as free gynecological examination and free ring removal in the community.

3. Participate in family planning inspection.

⑥ Urban management

1. Count the urban parts of this area.

Conduct an inventory of commercial outlets within the jurisdiction.

3. Conducted the training examination of urban management and health.

Second, the understanding of community work

I haven't worked long, so I can say I'm new here. I'm at a loss. I don't know anything. Everyone needs to study. Through continuous study, I have a more comprehensive understanding of community work. Community is the home of urban residents, and the stability of community is directly related to the prosperity and stability of a city. Community Work Community work seems simple, but in fact it is complicated. About lonely old people

We must pay more attention to this problem: there are weeds and mosquitoes in the flower beds behind the building, and we hope to rebuild them; There is also the problem that the cleaning of the community is not enough and the fallen leaves are not cleaned up; There is also a community intersection. The sewage pipes in neighboring communities are not cleaned regularly, and the odor affects the lives of residents in this community, which needs to be solved by both communities. Neighbors also have contradictions and need mediation; There are also residents visiting, running medical insurance, consulting low-rent housing, registering retirees and so on.

These things are complicated and chaotic, but they appear every day. These problems are closely related to the daily life of thousands of people in Qian Qian. Neighborhood committees are the closest to the bottom of society, and they can best understand people's sufferings and reflect people's voices. They can express their deepest condolences to the residents, do the most basic propaganda and communication work for the government, express relevant policies and laws and regulations as quickly as possible, maintain social order and lay a solid foundation for building a harmonious society.

Community work is not the so-called "a cup of tea and a newspaper" in office life. It doesn't seem to be a big deal, and every day's trivial things can't go wrong. This makes me deeply aware of my great responsibility and feel that my ability is far from enough. I need to enrich more theoretical knowledge of community work in all aspects, learn better ways to treat people and summarize more flexible strategies to solve problems. In the face of "trivial matters", we must calm down to deal with and solve problems and put all our patience and enthusiasm into our work. Grid administrators have certain advantages and disadvantages in working in the community. The advantage is that we have a certain level of education, which can bring new management concepts and innovative consciousness to the community. The disadvantage is that our experience is not rich enough and needs to be further improved. Therefore, after entering the community, we should still study hard, consult the elders of the community neighborhood Committee with an open mind, give full play to our own advantages and contribute to the creation of a harmonious community.

Third, the next work plan

1. Actively participate in the ongoing activities to create a national civilized city, and earnestly complete all relevant work assigned by the leaders.

2. In the future work, we will strengthen our study, actively improve our professional ability, and cooperate with family planning, civil affairs, labor security, urban management and comprehensive management.

Work Summary of Grid Administrator 5 Work Summary

3. Carefully collect information, constantly check the community, building, house number (household) information, let residents take on my new job, and tell me family information with confidence. Focus on special groups such as "three no-old people", laid-off workers and the return of two supervisors, and actively communicate with eight members of the grid to collect information.

4. Warmly receive residents' visits, actively understand the difficulties and contradictions in residents' lives, and timely solve and reflect the problems reflected by residents. Try to solve what can be solved, report to the superior in time if it can't be solved at the moment, and do a good job of explaining and appeasing.

5. Write a diary of people's feelings, sort out ideas and summarize them in time. Record the daily work in detail, sum up experience and make a good work plan.

6. In view of the shortcomings in the work, constantly improve the ability to use knowledge to solve practical problems, enhance the sense of social responsibility and mission, and have a clear position for yourself in the work. As the saying goes, there is no accumulation of silicon, and there is no future; If you don't accumulate small streams, you won't be a river. We should make residents believe and trust step by step, and do every step steadily to lay a solid foundation for our future work. We should do practical things for the people in our work, do the first thing in a down-to-earth manner, and establish the spirit of doing our job well, loving our job, being willing to endure hardships, being a man and being selfless. We should always do our job well, start with small things, establish our own image, enhance our responsibilities and contribute to community building.

Chapter 5: Summary of Grid Administrator's Work

It has been half a year since I transferred to work as a community grid administrator in March this year. With the help of community leaders and colleagues, my work ability and professional level have been tempered and improved. Community work is meticulous, tense and complicated, and all it does is grassroots mass work. Although the post of grid administrator is small, our work embodies the government's purpose of caring for, serving and doing practical things for the masses. When our work is affirmed by the masses, pride arises spontaneously. Half a year of community work has benefited me a lot. Now I will summarize my work in the past six months as follows:

First, information collection. Grasp the basic situation of the jurisdiction through door-to-door registration, door-to-door verification and daily inspection.

I am a grid worker at No.5 Zhangjiapo Community, at No.285-287 Dongshan Avenue in my jurisdiction. There are 9 residential buildings, 322 households with 723 people, 36 facades, 1 market. I got a basic understanding of the situation in my jurisdiction by going to the door, let the residents have a preliminary understanding of our community grid workers, and elected an enthusiastic resident as the building director in each building, so that we can work better among the masses in the future.

Second, comprehensive governance and urban management. Solve the contradiction of mass reaction in time, and investigate and resolve group disputes.

My grid is located in the urban-rural fringe and belongs to a mixed community. Urban management problems are outstanding, and residents often seek community to solve contradictions. At the junction of No.287 Dongshan Avenue and Hanyi Village, due to the blockage of the sewage pipe in Hanyi Village, sewage flowed into the home of No.287 household. After the residents reflected to me, the community leaders and I repeatedly sought the coordination of Hanyi Village Committee and reported the matter to the conflict resolution platform. With the support of the street and the urban management department, the sewer pipe was finally repaired for the residents. In the past six months, social contradictions such as sewer blockage, oil fume disturbing people, garbage disturbing people and family disputes have been solved 12 times.

Third, labor security. Handle unemployment certificates for laid-off workers, and organize people with employment difficulties to participate in on-site recruitment for vocational skills training.

Fourth, civil affairs services. For the elderly who have reached the age of 60, apply for the old-age certificate, and conduct on-site verification and timely report on the low-income households whose family income has changed. Make statistics on XX elderly people over 60 years old in the jurisdiction, and conduct a questionnaire survey on the social pension situation of the elderly to understand their demand for pension services.

Verb (abbreviation of verb) family planning. Conduct an inventory of the floating population in the facade of the jurisdiction and apply for marriage and childbirth certificates for the floating population. Organize women of childbearing age within their jurisdiction to participate in the "three investigations" of family planning service stations. Declare the "only child" bonus of enterprise retirees within the jurisdiction. Information collection of pregnant women and newborns.

Although the work of community grid workers is tedious, as long as we do practical things and do good things for the masses in line with the concept of serving the masses. Willing to contribute, willing to endure hardships, based on their own duties, do a line of love, establish a good image among the masses, do a good job.