How to do a good job in hotel entertainment management

Grab barium sauce in the temple? Huannan? Martyrdom? Tan? Do you know? Delay? Dong? Chew? Xianmei hinge? What scar is that? What is the frequency? Pour wine? How often do plaques appear? Scratches? Hey? Mechanical wood is so hot, is it childish? Frequency Hui squatting province [6] looking for a sage noisy plaque? Change two? Today's hotels offer many new forms of entertainment. On the one hand, song and dance halls, karaoke halls, health care systems, saunas, billiards rooms, chess rooms, bowling alleys, gyms, cafes, Chinese and western restaurants, fast food restaurants, restaurants, baths and clubs are open to non-resident guests; On the other hand, new paid entertainment items have been added for in-house guests, such as renting audio-visual equipment and materials, interactive video games, electronic game rooms, VOD programs on demand, cultural programs and fashion shows. Of course, not all hotel guests are willing to accept the paid entertainment provided by the hotel, and of course it is difficult to become the main force for the hotel to increase its operating income. How to attract tourists, better tap the entertainment consumption consciousness of non-resident guests, and how to make more efforts on their own health and entertainment facilities are the key points. Doing a good job in hotel entertainment management is an important link in the whole hotel management. In particular, many tourist resort hotels mostly operate, manage and entertain. If in the off-season, with the decrease of tourists, and they refuse to attract guests by reducing prices, in order to maintain the operation of the hotel, the hotel entertainment management should launch entertainment projects suitable for its own hotel characteristics on the basis of extensive market research and market research. Managing a hotel is nothing more than managing the triviality of the hotel. Only when it is done well and refined management is done correctly will we not worry about not attracting tourists? We don't advocate price competition between hotels. Price competition will only make the whole hotel industry run in a vicious circle. If you don't understand the chaos of the whole market order, you can't even guarantee your basic interests. Hotel competition should mainly focus on service quality and project innovation. Through good and orderly competition in the industry, we will continue to innovate, for example, combining new preferential prices and developing new projects to attract different guests. In addition, creating characteristics is also an important means of hotel competition. Only by truly grasping the most valuable and potential customers, carrying out differentiated services for customers of different levels and values, carrying out more targeted and personalized marketing, and even interacting with customers ..., this requires our hotels to tend to fine management. The definition of hotel entertainment management can be said to be "the book is inconclusive". Originally, hotel management is a special kind of enterprise management, and the entertainment management in the impression is nothing more than the management of people, money and things. With the popularity of the Internet, the requirements for hotel entertainment management are of course further. Hotel entertainment should know and master information in time, especially industry information, otherwise, you will lose more than just business opportunities. Our management of hotel entertainment is not only the management of people, money and things, but also the systematic integration with information and other resources, so as to fully tap its potential and maximize profits. Things are developing forward, so our hotel entertainment should also keep up with the development of modern science and technology, and launch hotel entertainment projects with strong sense of the times, knowledge and interest. Why not stimulate hotel profits? Bill Gates once said, "How you collect, sign and use information will determine whether you win or lose". The same is true of hotel entertainment. Hotel entertainment not only faces the competition in the same industry, but also faces the fierce external competition from many pure entertainment enterprises: SPA, beauty salon, amusement park, nightclub, bar, disco, bowling alley, golf course and so on. Only under the condition of meeting the needs of the public, can we innovate our entertainment projects to attract more consumers. By studying the competitive environment, competitors and competitive strategies, we can find many opportunities for entertainment management and avoid future problems. Under the condition of market economy, hotel entertainment can be in an invincible position only by constantly updating its information reception and making more efforts in management. Hotel entertainment management is more difficult than other departments. While bringing benefits to the hotel, it also brings certain security risks to the hotel management. Especially in entertainment places like bars and discos, it is necessary to strengthen the management of hotel entertainment projects to ensure the safety and normality of hotel entertainment management, which has also become a problem that hotels must pay attention to. For hotel entertainment management, we should firmly establish the idea of safety first and prevention first. Pay close attention to the weak links of hotel entertainment, eliminate hidden dangers of accidents, strictly manage safety, carry out special safety rectification in depth, and resolutely prevent serious accidents. And regularly inspect entertainment places, further strengthen safety supervision, and strictly investigate the responsibility for safety accidents. This requires managers in hotel entertainment management to have the ability to avoid and solve emergencies to a greater extent. Accordingly, we have to mention what kind of talents should be introduced into hotel entertainment management. While managing hotel entertainment, we also need high-quality management talents. Those who can play may not be able to manage hotel entertainment well, and those who can manage hotel entertainment may not be able to play well. Therefore, there are many aspects that need to be paid attention to when introducing professional hotel management talents. These talents can be trained by hotels or introduced by tourism colleges, which provides the necessary talent guarantee for the management of hotel entertainment. Many hotels are willing to spend money to hire foreign hotel management talents, which is not a small expense. In fact, with the internationalization of China hotel industry and the gradual improvement of hotel management system in recent years, there are many excellent management talents in the group, which are not inferior to those abroad. In terms of talent selection, why go further and further? Gambling in foreign entertainment places is completely legal, but in China, there are certain laws to restrict it. While managing your own entertainment, we can learn from foreign advanced hotel entertainment management, but we should also combine our own national conditions and launch targeted entertainment projects to increase hotel income. China hotels have traditional advantages in humanized management. After China's entry into WTO, foreign-funded hotels will directly enter the China market, learn the advanced management concepts of foreign-funded hotels, update and innovate our traditional concepts, and give full play to the advantages of humanized management and low labor cost. This is an effective way to catch up. Many western hotels are working hard on subtle service. Many hotels have a manager who collects "guests' preferences" and is responsible for importing all the information into the archives in order to provide better special services for guests. These cases are undoubtedly a good reference for China hotels. Often some unexpected details will bring some surprises to the guests. Today, customers' expectations are high, their needs are becoming more and more diversified, and hotel service is becoming a very delicate game. "Service is exquisite and competition is innovative". Only through subtle service can we win repeat customers and firmly grasp the source of tourists. While advocating the concept of healthy entertainment, make full use of the advantages of hotel resources. Our hotel entertainment should be our own brand, and we can't be satisfied with short-term economic benefits and ignore good quality service. Hotel entertainment management is a refined management in the whole hotel operation. While managing, we should emphasize the service concept. Good service concept gives guests a unique feeling and is also very important to the image of the hotel. They care about the enjoyment of quality and the visual and sensory experience. These entertainment facilities introduced by the hotel are all similar. The same entertainment project, Weineng is different. Whoever can stand out from the crowd will be able to catch tourists better. This requires employees to highlight their service concept in hotel entertainment services, pay more attention to guests, and truly feel at home, so that guests can feel that they have a good time in hotel entertainment and achieve their original intention of enjoying it.