Traditional Culture Encyclopedia - Hotel reservation - Detailed service process of express hotel conference

Detailed service process of express hotel conference

I. Before the meeting

1. Consult with the conference organizer to find out the conference requirements and required services.

2. Provide air tickets, tickets, hotels, venues, transportation and other information. Meeting needs, and make a complete meeting plan for the meeting party.

3. Assign a special person to assist customers to inspect the food, accommodation, venue, tourism, entertainment and other related aspects of the venue.

4. Determine the plan, sign the contract, and pay the deposit in advance.

Two. During the meeting

1. Conference reception: Special personnel are responsible for the etiquette, airport pick-up and public relations services at airports and stations. Welcome AM, welcome board, sign-in desk, signs, etc. shall be placed in hotels and conference rooms in advance.

2. Pre-meeting preparation: Prepare meeting materials, meeting supplies, meeting speeches and other meeting-related items needed for the meeting.

3. Meeting place: A special person will go to the meeting room to check banners, lights, stereos, tea, etc.

4. Meeting accommodation: confirm the floor and room number of the room and ask if there are any special requirements.

5. Conference catering: meal time, meal standard and special guest (Muslim) confirmation.

6. Conference tour: confirm whether the itinerary of the tour route, car use and tour guide add scenic spots.

7. Conference entertainment: confirmation of entertainment consumption form, consumption standard and entertainment location.

8. Conference services: Take photos with delegates and provide secretarial services and related services for delegates.

Three. After the meeting

1. Check-out: provide detailed expense details and explanations during the meeting, and assign a special person to check with the customer and check out.

2. Information: Collect information after the meeting and make the meeting address book or roster according to the customer's requirements.

3. Group photo: After the meeting, the participants will take a group photo as a souvenir and quickly copy it and distribute it to each participant.