How to compensate for the hotel facilities?

Compensation for this problem: repair or replace facilities, refund part of the room fee and provide other compensation.

1. Maintenance or replacement of facilities: If the hotel facilities are damaged or broken down, the hotel can repair or replace the facilities and bear the corresponding expenses.

2. Refund part of the room fee: If the facilities seriously affect the guest's stay experience, the hotel can refund part or all of the room fee according to the situation.

3. Provide other compensation: If the facilities prevent the guests from using the room normally or enjoying the reservation service, the hotel can provide room upgrade or other reasonable compensation, such as free catering service or other extra services.