What does hotel rc mean?

The RC sheet is the check-in registration form \x0d\ hotel check-in registration procedure \x0d\ 1. Main contents of registration: \x0d\ 1. Obtain personal information of guests; \x0d\ 2。 Meet the guests' requirements for rooms and house prices; \x0d\ 3。 Go through the registration formalities; \x0d\ II。 Registration purpose: \x0d\ 1. Enable the hotel to obtain important information about the guests; \x0d\ 2。 Assign rooms to guests and set house prices; \x0d\ 3。 Determine the expected departure date of the guests; \x0d\ III。 Five important concepts in check-in operation: \x0d\ 1. Information collection-the hotel collects relevant guest requirements, expected departure date, payment method and personal background information during check-in; \x0d\ 2。 Housing allocation pricing-allocating rooms and setting prices; \x0d\ 3。 Credit limit-the hotel determines the credit limit of the guest according to the payment method of the guest and the hotel credit limit system; \x0d\ 4。 Room supply plan-the hotel sells rooms to the maximum extent according to the room supply and the expected departure date of the guests; \x0d\ 5。 Control process-adjust and control the hotel room allocation and pricing process through the registration process; \x0d\ IV。 Confirmation of registration form: \x0d\ 1. Number of rooms and beds required; \x0d\ 2。 Estimated stay time; \x0d\ 3。 Payment method; \x0d\ 4。 Name and address of the guest; \x0d\ V. Principles that should be paid attention to in the registration process: \x0d\ 1. The allocation and pricing of rooms are based on the availability of hotel rooms; \x0d\ 2。 When you check in, please explain the room price to the guests and ask them to sign it; \x0d\ VI。 Room allocation and room price determination: \x0d\ Room allocation and accommodation registration procedures are carried out simultaneously. When allocating rooms, we should consider the different characteristics and requirements of passengers and the specific situation of rooms. \x0d\ 1。 For VIP guests, it is generally necessary to arrange a better or more luxurious room; \x0d\ 2。 For ordinary guests, especially individual guests, due to their different purposes of staying in the hotel, room allocation should be done well. For example, business guests who are not sensitive to the price of housing can arrange rooms with higher room rates but quieter rooms; Vacation guests can arrange lower-priced rooms; \x0d\ 3。 For group guests, try to arrange them on the same floor, and the room standards of the guests should be consistent, which is convenient for guests' activities and beneficial to management; \x0d\ 4。 For the elderly, the disabled or guests with children, they are usually arranged in rooms on the lower floors, close to the service desk or workshop, so as to take care of them; \x0d\ 5。 For guests who are newly married or staying in a family hotel, they will usually arrange a room with a big bed at the corner of the floor or a double room to make them feel thoughtful and enthusiastic. \x0d\ 6。 The rooms allocated to guests should be clearly explained in terms of room characteristics, rent and service charge. ; \x0d\ 7。 Determine the VIP discount price according to whether the guest has a VIP card; \x0d\ 8。 Determine the contract price according to whether the guest has a contract bill; \x0d\ 9。 Determine the contract price according to the contract discount of group guests or travel agencies; \x0d\ 10。 Determine the discount price according to the signature of the boss or director; \x0d\ 1 1。 The average individual will determine the house price according to the current house price; \x0d\ VII。 Deposit confirmation method: \x0d\ 1. Collect corresponding cash as guarantee according to hotel regulations and different rooms; \x0d\ 2。 Accept the pre-recorded credit card as a guarantee according to the guest's wishes; \x0d\ 3。 According to whether the guest belongs to the contract account company, the guarantee is made in the form of account signing; \x0d\ 4。 The valid documents and valuables can be mortgaged according to the wishes of the guests; \x0d\ 5。 According to the importance of the guests and the relationship with the boss and directors, please ask the boss and directors to sign the guarantee; \x0d\ 6。 Signed by the boss in charge of reception and relevant authorized personnel, without guarantee. \x0d\ VIII。 Check in: \x0d\ 1. Distribute room keys to guests after allocating rooms, setting room prices and establishing guarantee forms; \x0d\ 2。 Greet the bellboy to bring the guests into the room and thank or bless them; \x0d\ 3。 Fill in the guest room status control form and input the registration information into the computer reception system; \x0d\ 4。 Establish relevant historical information files of guests;