Which administrative unit has the right to supervise and manage hotels?

Hotel supervision units mainly include:

1: Culture Department;

2. Fire department;

3. Tax registration;

4. Public security organs;

5: health permit;

6. Business sector;

7: emission permit;

Hotels should be strictly managed and adhere to quality standards, but the general manager should first:

Inform relevant personnel to take measures, or increase the number of banquet receptions, reduce the meal time of customers, or comfort customers waiting for meals, so as to reduce the anxiety of guests waiting; Remind restaurant waiters to use honorifics and smile at guests. In short, we must first ensure that customers get high-quality hotel services.

It is the basic method to improve the quality of first-line supervision to carefully design the supervision norms and supervise the first-line hotel services in strict accordance with the designed norms. Process quality control can be divided into three stages:

The first stage is to design the process and solve the problems such as people, equipment, materials, methods and environment that affect the quality of the process. An important aspect of process design is the design of process supervision specifications, and it is necessary to determine supervision points, supervision methods and quality record requirements.

The second stage is to supervise the product supply process according to the design specifications and make quality records.

The third stage is the analysis and statistics of various quality information, which provides the basis for the improvement of the process. The design and strict implementation of regulatory norms are of great significance to the effectiveness of front-line quality supervision of hotel services, and should be a problem that must be solved to improve the quality of front-line supervision.