Traditional Culture Encyclopedia - Hotel reservation - Under what circumstances will the hotel help guests upgrade their rooms for free?

Under what circumstances will the hotel help guests upgrade their rooms for free?

When we travel or go on business, staying in a hotel is quite troublesome, but sometimes the hotel will let you upgrade your room for free! This will make everyone feel relaxed and happy. So under what circumstances will the hotel upgrade the guest's room for free?

You are a VIP customer of the hotel

Many hotels have this rule. When meeting VIP customers, if there are still suites left on the day, they will usually upgrade you to a suite. . But this is not completely free, because of what. Since you have a VIP in this hotel, it means that you have stayed there many, many times before, so the money you spent before is still used on yourself. But even so, it’s good to be able to upgrade.

Your room is damaged

When the lights in the room you booked are not working, there is no hot water, the sewer is broken, etc., go and communicate with the front desk. , although it is often necessary to change you to another room, but at this time it is time to test your eloquence. Be sure to tell the front desk the damage this room has caused you, for example: there is no hot water and you catch a cold, the sewer is broken and it is very smoky, etc. At this time, some larger hotels will give you a free upgrade. However, these situations rarely occur in some smaller and affordable hotel chains, because all their houses are like that.

Check-in late

Some people may check-in late, and the rooms they booked may be full. This happens often and is very common. In this way, most hotels will upgrade you. After all, this is their fault. This is also the most common situation of free room upgrades. At this time, you can check in happily with your bags.

Although it is indeed nice to encounter free upgrades, this situation is actually not very common.