Traditional Culture Encyclopedia - Hotel reservation - How did the staff handle the issue of Prestige's coming to the table in a five-star hotel in Shanghai?
How did the staff handle the issue of Prestige's coming to the table in a five-star hotel in Shanghai?
On the evening of October 4th, 65438/kloc-0, some netizens posted on social media that when he and his friends went to the bar of a five-star hotel in Jing 'an District of Shanghai to chat that night, a big mouse suddenly appeared from under the bar, which startled everyone present at that time.
The netizen and others also reflected this matter to the hotel staff. The staff did not respond directly to this, but temporarily changed the location for the customers. However, in the face of the thrilling scene just experienced, many customers really felt uncomfortable and did not want to stay for a moment.
Regarding the occurrence of rats in a bar of a five-star hotel, the hotel also said that it had conducted an investigation and actively contacted a third-party pest control company to eliminate the hidden danger of pests and rats.
After receiving the complaint, the relevant market supervision departments also came to the scene to investigate, and also conducted a comprehensive inspection of the hotel, interviewed the relevant hotel leaders to understand the specific situation, and asked them to strictly implement food hygiene supervision and carry out rectification.
Regarding the mouse in the hotel bar, the relevant person in charge of the hotel also made the following statement. Because the hotel itself is very close to a local park, even if it is only separated by a fence, there are often some small animals visiting the outdoor bar outside the hotel. The door of the hotel is often closed and open, and some mice may sneak in.
In fact, the occurrence of rats in the above-mentioned five-star hotels is also common in many catering industries, but in any case, as a catering industry, the most important thing is to strictly ensure food safety and hygiene, which is to maintain a responsible attitude towards consumers.
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