What are the standards for linen rooms?

The hotel floor linen room standards are as follows:

1. The responsible personnel of the second shift will hand over the sanitary conditions and items in the floor linen room when going to and from get off work.

2. Keep the linen room clean throughout the day during working hours: there is no garbage on the ground (the garbage is put into the trash can), no footprints, water accumulation, water marks, etc.

3. Disposable items and other items in the linen room should be placed in fixed or designated locations. They should be neatly arranged and beautiful, and mixed placement is prohibited.

4. Tableware is prohibited from coming into close contact with linens and disposable items. The responsible person shall be held responsible for any contamination caused. The tableware must be placed in the designated location (in the bucket).

5. Put all linens in the linen cupboard. It is forbidden to pile them up randomly. The linens should be placed neatly, beautifully and generously. When using linens, handle them with care. When they are messed up, they should be handled promptly. tidy.

6. Vacuum cleaner: Clean it every day when you get off work. There is no dirt or dust in the vacuum cleaner. The surface should be kept clean without dust or stains. It is forbidden to put it around (staggering around).

7. It is prohibited to store items left behind by guests, drinks, room cards and other items in the linen room. If any items are left behind, they must be handed over to the housekeeping center and warehouse in time (except for drinks during team hours).

8. Work cart: At the end of each shift every day, the work cart is put into the linen room and the linen, disposable items and other items are replenished and sorted. Items on the linen cart are not allowed to be placed randomly. The garbage bags should be neatly placed, beautiful and generous, and there should be no garbage in the garbage bags. If they are replaced in time (every shift), the work vehicles and linen trucks should be wiped with dust when leaving get off work every day to keep the work vehicles and linen trucks clean, dust-free and free of dust. stains.

9. Cups stored in the linen room on the floor must be kept clean. There is no tea left in the cup and there is no pollution. It is prohibited to leave it randomly and store it in the prescribed location.

Basic working procedures in the linen room:

1. Sign in at the service center at 7:50, hold a pre-shift meeting, follow the work arrangements of the room foreman, receive keys, and work reports and walkie-talkies.

2. From 8:00 to 8:20, do handover work with the night shift, understand the status of the rooms assigned that day and organize the work cart.

3. Follow the order of cleaning the rooms: VIP room - room with please clean sign - guest room - guest room - vacant room - room with do not disturb sign can be cleaned. In special circumstances, Adjust the order of house work and clean.

4. Under normal circumstances, it takes no more than 30 minutes to clean a room before checking out, no more than 20 minutes to check in a guest room, and in principle it is required to be completed before 12 noon, and no more than 5 minutes to clean an empty room.

5. Beginning at 9:40, we will collect laundry from guest rooms other than DND rooms, check the room status, and mark DND rooms on the worksheet.

6. Start cleaning the floor work area at 1000 and inspect the floor safety.

7. Responsible for checking guest rooms, including the use of consignment products, mini bars, paid products, etc., and reporting the results of the room inspection to the service center and front desk cashier in a timely manner.

8. The morning shift starts from 11:00 to 12:00 and the lunch time should not exceed 30 minutes. When eating, the key and intercom of the floor must be handed over to the assistance floor (the floor with the odd number will eat first, Those with even numbers and double floors will eat first) and report to the service center.

9. If unexpected situations occur during work, special circumstances should be reported to the floor foreman in a timely manner.

Reference for the above content? Baidu Encyclopedia - Linen Room