Traditional Culture Encyclopedia - Hotel reservation - Is it better to be a hotel receptionist or learn to cook fried chicken chops?
Is it better to be a hotel receptionist or learn to cook fried chicken chops?
The front desk of the hotel is a window of the hotel, so all the hotels in the last star class have to spend a lot of energy and material resources to enhance the image of the front desk and lobby, and the receptionist is an important image representative of the hotel. As a rule, the receptionist's salary should be the head waiter's salary. He asked the receptionist to have comprehensive qualities in all aspects, such as English, reaction ability, computer application, external image, expression ability, hotel management and so on. Generally, there are more receptionists than young women. It can be said for sure that choosing to work at the front desk of a hotel is a good springboard for the development of hotel management.
The hotel management we are talking about starts from the grassroots level. I don't see a university graduate majoring in hotel management who can work as a hotel manager as soon as he leaves campus, because he pays more attention to experience than academic qualifications in hotels. So you should put away your bachelor's degree first. When your ability has really surpassed the management at the front desk, you can use your bachelor's degree as a tool to jump to the management.
Make a plan for yourself, stay at the front desk for one year and learn adaptability; Try to go to the sales department for one year to learn the ability to get along with customers; Then jump into the hotel to be the assistant manager of the lobby and the front office manager. You will find that before the age of 22, you can only be below the assistant manager of the lobby. 22-25 years old as assistant manager of the lobby, and over 25 years old as department manager. Hotel management generally has this regulation. Don't ask yourself if there is room for development. I just want to tell you that if you insist, all the opportunities are created by yourself.
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