Service content of Shijiazhuang Zhengding International Airport

Air passengers who take the high-speed rail from Beijing, Zhuozhou, Gaobeidian, Handan, Taiyuan, Yangquan, Zhengzhou, and Anyang to Shijiazhuang Airport, or enter from Shijiazhuang Airport and take the high-speed rail to the above areas, take the high-speed rail from Shijiazhuang The airport bears the cost of the high-speed rail. Individual passengers whose transit time for rail transportation or air transportation is the next day will be provided with one night's free accommodation by Shijiazhuang Airport.

1. Conditions of use of the product

1. The refund policy for Shijiazhuang Airport Air Rail Express products is only for passengers who transfer on the same day or the next day, and the free accommodation policy is only for passengers who transfer on the next day. .

2. Passengers take the high-speed rail (prefix G) or EMU (prefix D) between Beijing, Zhuozhou, Gaobeidian, Handan, Taiyuan, Yangquan, Zhengzhou, Anyang and Zhengding Airport Station. Refund procedures for waiting train tickets are available. The face price is higher than the second-class train fare, and the difference will be borne by the guest. If the face price is lower than the second-class ticket price, refund procedures will be handled based on the actual face price.

3. For passengers taking trains between Beijing, Zhuozhou, Gaobeidian, Handan, Taiyuan, Yangquan, Zhengzhou, Anyang and Shijiazhuang Station, the EMUs between the above areas and Zhengding Airport Station (D-shaped trains) First) Second-class seat fares are reimbursed as standard. If the face price is higher than the reimbursement standard, the difference will be borne by the customer. If the face price is lower than the reimbursement standard, refund procedures will be handled based on the actual face price.

4. Passengers who are unable to print their boarding passes due to flight delays or cancellations must keep a copy of the flight delay or cancellation certificate as the basis for train ticket refunds.

5. Passengers must first purchase high-speed rail tickets and air tickets according to their itinerary. After arriving at the high-speed rail terminal of Shijiazhuang Airport, they must present their boarding pass (if the boarding pass cannot be printed, passengers can present it with their itinerary or ticket) And stamped with the business seal of the Airport Group Passenger Service Department), ID card and original high-speed rail ticket, go to the designated counter for ticket refund procedures.

6. For individual passengers whose transfer time between air transport and railway transport is the next day, the airport will provide one night of free accommodation (excluding meals).

7. Individual passengers holding train tickets between Beijing, Zhuozhou, Gaobeidian, Handan, Taiyuan, Yangquan, Zhengzhou, Anyang and Shijiazhuang Station can follow the regulations of the above areas and Zhengding Airport Station. Free accommodation.

8. This product is not applicable to group passengers.

2. Recommendations for the shortest connection time

The shortest time required for mutual transfer between air transport and railway ground transport should be the planned arrival time of the flight in the air transport section and the planned arrival time in the railway transport section The departure time of the corresponding railway train, or the time difference between the arrival time of the corresponding railway train in the railway transport section and the planned departure time of the flight in the air transport section:

The recommended time interval between the railway transport section and the air transport section is 90 minutes;

The recommended time interval between the air transport section and the railway transport section is 120 minutes;

3. Transfer service process

A. Railway transfer to air passenger services Process

1. High-speed rail (Zhengding Airport Station) transfer air passengers arrive at the high-speed rail Zhengding Airport Station, enter the high-speed rail terminal of Shijiazhuang Airport, go through the check-in and baggage delivery procedures at the check-in counter, and complete the procedures at the ticket counter For train ticket refund procedures, passengers can take the free shuttle bus outside the high-speed rail terminal to the Shijiazhuang Airport terminal. After arriving at the departure hall on the second floor of the terminal, they go through security check and enter the isolation area to board the flight.

2. After high-speed rail (Shijiazhuang Station) transfer air passengers arrive at Shijiazhuang Station, go to the airport by themselves, go through the check-in procedures at the airport terminal check-in counter, and go to the lobby center on the second floor after completing the check-in procedures. Go through the refund procedures at the counter, then go through the security check and enter the quarantine area to board the plane.

B. Service process for passengers transferring from air to railway

1. Passengers transferring from air to high-speed rail (Zhengding Airport Station) arrive at Shijiazhuang Airport and take the free shuttle bus on the first floor of the terminal building. Shijiazhuang Airport High-speed Railway Terminal, arrive at the High-speed Railway Zhengding Airport Station, go to the high-speed railway terminal ticket counter to handle the train ticket refund procedures, and then take the high-speed train to leave.

2. After arriving at Shijiazhuang Airport, passengers transferring from air to high-speed rail (Shijiazhuang Station) should go through the train ticket refund procedures at the transfer counter at Gate 5 on the second floor of the terminal building, and then go to Shijiazhuang Station on their own.

C. Free accommodation service process

After handling the train ticket refund, the staff at each counter will be responsible for checking and arranging passengers who meet the accommodation requirements to designated hotels.

4. If passengers miss air transportation or railway transportation due to abnormal flight or train conditions, Shijiazhuang Airport will provide active assistance to passengers who need to go through the procedures in accordance with relevant civil aviation and railway regulations.

5. Product validity period: from October 1, 2013 to March 31, 2014. The transfer mentioned in this process means: take any domestic flight (hereinafter referred to as the first flight segment) to arrive at Shijiazhuang Airport, transfer to any other domestic flight (hereinafter referred to as the second flight segment) and leave, the actual arrival time of the first flight segment The travel mode is between 90 minutes and 24 hours before the planned departure of the second flight segment.

Shijiazhuang Airport transfer services:

1. Provide free drinks to transfer passengers waiting for their flights in the transfer lounge.

2. Free meals are provided to transit passengers waiting for flights in the transit lounge during meal times (meal times are 6:30-8:30, 11:30-13:30, 17:30- 19:00).

3. Transfer passengers who stay for more than 6 hours can take the passenger shuttle bus to and from the city for free.

4. For overnight transfer passengers (including group passengers), the airport will arrange a one-night stay at the airport hotel or Zhengding agreed hotel for free (meals are not included). The group needs to apply at least one day in advance and provide contact person, phone number, Team size and other relevant information). 5. If your transfer baggage is overweight, you must pay excess baggage fees according to regulations.

If passengers miss all or part of the flight segment due to flight or weather reasons, they must go through the procedures in accordance with the relevant regulations of the airline, and Shijiazhuang Airport will actively assist.

Transfer counter: The transfer counter is located on the south side of Gate 5 in the arrival corridor;

Transfer lounge location: The southernmost part of the domestic quarantine hall, that is, the junction with the international quarantine hall (Gate 3). Product Content

Shijiazhuang Airport carefully builds the "Fly from Home" service brand, promotes "seamless connection" and "zero-distance transfer" of passenger transportation spaces, and realizes direct airport shuttle services in Shijiazhuang City and the province. Transit operation mode.

The airport through train will gradually cover surrounding cities and major counties and cities, and the density of shuttle buses will be increased. The service is extended to surrounding cities across the province to enhance radiation capabilities.

The air-land connections in this process refer to: Shijiazhuang, Baoding, Xingtai, Handan, Hengshui, Cangzhou, Dingzhou, Baigou, Gaoyang, Anguo, and Xinji. Passengers can take the local passenger shuttle bus or airport direct connection You can take a direct bus to Shijiazhuang International Airport for departure, or you can enter the port from Shijiazhuang International Airport and take a passenger shuttle bus or direct train to the above areas.

Product and service scope

Air-land connecting products include Shijiazhuang urban shuttle bus and intra-provincial through train.

1. Airport-Shijiazhuang City Passenger Shuttle Bus (20 yuan/person)

The Shijiazhuang International Airport Passenger Shuttle Bus operates according to the "public transportation" model and implements cyclic operation between the city and the airport. The city has opened two circular passenger shuttle buses to Qiaodong (Civil Aviation Hotel) and Qiaoxi (north corner of the West Square of the New Railway Station). Passengers can choose according to their travel needs.

Departure time from Qiaodong: 5:00 am to 21:00 pm (one bus every 30 minutes)

Departure time from Qiaoxi: 4:30 am to 20:30 pm every Every half an hour;

2. Shijiazhuang Airport intra-provincial through train

Baoding through train (45 yuan/person)

Baoding bus location: Baoding City Baoding City Terminal Building, Shijiazhuang Airport, Building E, Ziyuan Community, Qiyi East Road (Baoding city bus line 4, 39, 303, 309 and get off at Ziyuan Community Station)

Baoding Departure time: 04:30 06:00 07:30 09:00 10:30

12:00 13:30 15:00 16:30 18:00

Airport departure time :09:30 11:00 12:30 14:00 15:30

17:00 18:30 20:00 21:30 23:00

Hengshui Through Train (45 Yuan/person)

Hengshui bus location: Hengshui City Terminal, southwest corner of the intersection of Hengshui Center Street and Zhanqian Road

Hengshui departure time: 06:30 09:00 11 :30 13:30 16:30

Airport departure time: 10:30 13:30 15:00 17:00 22:00

Xingtai through train (55 yuan/person)

Xingtai boarding location: Shijiazhuang International Airport Xingtai City Terminal (directly opposite the exit of Xingtai Railway Station)

Xingtai departure time: 06:30 09:30 11: 30 13:30 15:30 17:30

Airport departure time: 10:30 13:30 15:00 17:00 20:00 22:00

Handan=Shijiazhuang Airport :

Shijiazhuang Airport announced that due to the reconstruction and expansion project of the Shi'an section of the Beijing-Hong Kong-Macao Expressway, the direct passenger shuttle bus (both directions) from Handan to Shijiazhuang Zhengding International Airport has been suspended. In order to solve this problem, passengers from the Handan area who take the high-speed rail to Shijiazhuang Airport will be reimbursed for their high-speed rail tickets, and passengers who transfer the next day will be provided with one night's free accommodation.

Cangzhou through train (65 yuan/person)

Cangzhou bus location: Cangzhou City Terminal (in the courtyard of the West Railway Station, No. 85 Xinhua West Road, Cangzhou City)

< p>Cangzhou departure time: 06:00 15:00

Airport departure time: 10:30 20:00

Dingzhou through train (26 yuan/person)

Dingzhou bus location: North side of Dingzhou International Hotel.

Dingzhou departure time: 08:00 11:00 16:30

Airport departure time: 11:00 15:00 20:00

Baigou Through train (75 yuan/person)

To Baigou Terminal, the fare is charged by segments, 30 yuan from Baigou to Baoding Terminal, 45 yuan from Baoding to the airport, and 75 yuan for the whole journey.

Departure time from Baigou Terminal: 06:30, 15:30

Departure time from Baoding Terminal: 12:30, 18:30

Gaoyang through train (60 yuan/person)

Gaoyang bus location: No. 1, Ruichun Home Building, North Outer Ring Road, Gaoyang County

Gaoyang departure time: 07:00 11: 00 16:30

Airport departure time: 13:30 17:30 20:00

Anguo through train (37 yuan)

Anguo bus location: East side of Hanqing Theater Square, Yaoxing Avenue, Anguo City

Departure time from Anguo: 07:00 10:00 15:30

Departure time from the airport: 11:00 15:00 20:00

Xinji through train (30 yuan)

Xinji bus location: Xinji Leather City Pidu Hotel

Xinji to Airport: 06:00, 11: 00, 16:30

Airport to Xinji: 11:00, 16:30, 20:00