Evaluation Reply Daquan (Super Full Takeaway Evaluation Reply Template)

Recently, I received a lot of inquiries from catering people about the need for bad review reply templates, so I integrated some commonly used bad review reply templates for reference only. You can still make good use of your humor and literary talent to create an active reply atmosphere and make the comments more brilliant.

In addition, customers should reply after receiving favorable comments. At the end of the article, a template of favorable comments is attached for your reference.

Bad review reply template

First, the taste of the food.

1. Sorry! I'm sorry! Not to your taste. Knowing that you don't like the taste of XX this time, we revised the menu in time and added new taste options for you (such as hemp, spicy, sour and spicy). Remember to choose the new taste option you prepared next time ~

2. Bow to you! I apologize that you don't like the taste of this store. This store must be changed! Please tell me your taste preference and adjust the taste for your food next time! Please remember to tell me the requirements in the comments ~

Second, the delivery is delayed.

1. Dear, I'm sorry! The delivery is too slow, which affects your meal! I am so angry! The fragrant rice has made my brother cool! I won't need this little brother to send it next time. Pick a scud brother and send it to you quickly!

2. Master, I'm sorry! Slow delivery wronged your stomach! Small ones must be optimized! Negotiate the delivery problem with the platform immediately, and also optimize and improve the in-store dining process! Let the food fly to you in the future!

3. kiss, I'm sorry! Slow delivery makes you hungry! The popularity of the store has led to a large number of customers ordering food today, which is a little busy and is already expanding the scale of meals! In the future, eating fast will make you taste delicious in time!

Third, the packaging problem.

1. Thank you for your feedback and support. I'm very sorry for the inconvenience caused by the packaging problem ~ the store should improve in all aspects! Re-test packaging, choose packaging and optimize distribution! Sorry for your unhappiness again. Your feedback has promoted the development of the store. Wish you a happy life!

2. Kiss, sorry! The box lunch we chose is of high quality in the market. The problem you mentioned should be caused by mistakes in the production of lunch boxes. We will coordinate this problem with the manufacturer to avoid the recurrence of such problems!

3. Excuse me! I'm sorry! The problem with spillovers is that we are wrong. This time, it should be caused by a bump in the delivery process. The store will coordinate this issue with the takeaway brother, and the stability of the lunch box will be tested frequently. Please rest assured that you will meet the store next time!

4. I'm sorry, I'm sorry, the missing problem is that we are wrong. This time, it should be caused by a bump in the delivery process. The store will coordinate this issue with the takeaway brother, and the stability of the lunch box will be tested frequently. Please rest assured that you will meet the store next time!

Fourth, the problem of ingredients.

1 .. Sorry, sir/madam. The store attaches great importance to your feedback on ingredients. The ingredients selected by the store are purchased on the same day and are absolutely fresh. I hope you can contact the store by phone to verify this matter and give you a satisfactory result.

2. Excuse me, sir/madam. The problem of ingredients is not only your concern, but also the store attaches great importance to it. People take food as the sky, and chefs take food as their life! I hope I can get in touch with you, and the problem verification must be blamed on individuals! Thank you for your feedback!

Fifth, the meal was sent wrong.

1. The baby is suffering ~ Master! We don't pick the wrong pot ~ I hope you can get in touch with the store and send you a replacement!

2. Sorry! I'm sorry! We bear most of the responsibility for the delivery error. Please enjoy the meal sent to you by mistake. I hope I can contact you and the store will make up a correct meal for you!

Sixth, I missed my meal.

1. I'm very sorry! I brought you delicious food! The store will immediately make corresponding compensation for you, and immediately check the delivery process of meals and troubleshoot problems. I won't let you down on your food next time!

2. Sorry, my God! I don't know if it's too late to compensate for the missed delivery. Anyway, I hope to make compensation for you and reflect deeply! I hope you can trust the store again, and the store will not live up to your expectations ~

Seven, cost-effective problem

1. The ingredients used by the shopkeeper ~ Exquisite optimization in the store ~ The cost is still a bit high, and there is no money during this promotion! Just to pass the delicious food to more people! I hope you can continue to support a conscientious chef like us ~

2. Sorry, kiss. The price you mentioned is slightly higher, and the store is extremely sad. The store adheres to the principle of only cooking high-quality meals, and the ingredients selected are strictly selected. Although I didn't satisfy you this time, I hope you can think of me next time you want to eat a good meal.

Eight, missing remarks

1 .. Sorry, Master ~ Just now, the bartender was too busy and the food was too sloppy, so I didn't see your comments. I will definitely educate him for you in the future. Such problems will be reiterated in the store and strictly put an end to them. I hope you have a good mood, please continue to support us!

2. Your Majesty's pardon ~ My little girl lost her mind for a moment and forgot your instructions ~ I hope your Majesty will be lenient and will make contributions ~ I will serve your every meal well ~

Nine, the weight is too small

1. Sorry ~ The weight is not enough for you to eat. I'm sorry! Our weight is strictly according to the standard. If you think this quantity is not enough, please write a note next time and we will try our best to add some quantity for you! I hope to have your continued support ~

2. Sorry, I didn't eat enough baby ~ Leave me a note next time ~ I'll give you an extra spoon ~ I'll fill you up!

Ten, the food is cold (it is cold, this problem should be taken seriously, and the packaging should be changed appropriately)

1. I am very, very sorry. It is really cold today. The hot food we prepared for you is not too hot. If you have a microwave oven, can you heat it?

When it's cold, eat warm food and pay attention to your health. Don't catch a cold when it is cold! We will also pay special attention to this problem and it won't happen again! Next time, we will definitely let you all light up the little stars.

Eleven, there is no reason for bad reviews.

1 .. I'm sorry, dear ~ I made your meal unhappy, but for what reason did you become so dissatisfied ~ I hope you can call us, and we will correct it in time and compensate you in time. Be responsible for handling your feedback at any time ~

2. Oh, my God, what's going on ~ I hope you can contact our merchant's phone number ~ The store is ultimately responsible for you, and I also hope to get your correct suggestions ~ Thank you for your support!

Hello, dear! Is it because we haven't done enough work? We can't satisfy you, and we can't let you light up five little stars. We are deeply sorry! I hope you can call us back and make valuable suggestions. We will definitely take effective measures to improve it. We look forward to your coming to our store again and witnessing the change of our service! thank you

Twelve, malicious bad reviews

1. Come on ~ Please spend more time trying to upgrade your store! Don't hurt your friends any more ~ Give us 10,000 bad reviews and we won't give your shop an order!

2. Look at a thousand fingers with a frown! Keep your head down and be a willing cow! The store will take bad reviews seriously and try to correct them! But I will never bow to professional bad reviewers! Purify the competitive environment and start with me!

Dear, the taste of our family basically meets most customers. You can try other styles in the store, which will taste better. However, we will learn from your suggestions and improve them. I hope you're not a colleague who replies to bad reviews. Remember to postpone your reply for a day or two as far as possible. Why?

When the customer's client replies to the favorable comments, there will be a message prompt, so that customers can see the news later, re-expose your store, and increase the chances of customers ordering food. And praise customers. This is a high-quality resource at present. Merchants who know how to make good use of it are very conducive to evaluating the overall improvement and can compete fairly ~

Praise reply

Correct a point of view of many businesses: it is ok to reply to bad reviews, but not to reply to good reviews.

This is a very wrong approach. Praise reply can make guests feel that the business is a flesh-and-blood person and can produce a * * * sound.

1. Thank you for your approval of the store. Please enjoy your meal. We will continue to work hard! If you have any questions during the meal, you can contact us at any time. We will serve you as soon as possible, thank you!

2. Thank you for choosing XX (store name), and we will continuously improve the quality of products and services! Welcome to visit again. I wish you a happy life and a good mood every day!

Dear, thank you very much for your support and love of our products! We also recently launched a new XX product. We look forward to your next attempt and wish you a happy life!

Thank you for your valuable advice. We will make improvements according to the feedback. I hope you will continue to support us and bring you better products and services! Look forward to your next visit!

Dear customers, thank you for your evaluation and support of our store. When our carefully cooked dishes are affirmed by you, it is our happiest moment! Look forward to your next visit to our store!

6. Thank you for your affirmation and support! Every time you eat, we try our best. We hope to bring you the best dining experience. Make quality with your heart, and we will always be on the road!

7. First-class ingredients create first-class food! No matter how bad the weather is and how long the journey is, we will send you steaming meals, and your praise is our greatest encouragement! We will always bring you the best taste and quality!

8. Thank you for your support and recognition. The store will continue to work hard. By the way, the photo shoot is really good Haha, I look forward to your next visit and wish you a happy life!

10. Wow, when I saw my parents' praise in the morning, I felt better in an instant. When I received the customer's love, I felt that my efforts were rewarded, which instantly calmed the discomfort caused by those malicious bad reviews. We will work harder ~

1 1. Dear, it's really warm to see your praise. Although some customers will give bad reviews, I am very motivated to see your favorable comments. It's those favorable comments that keep me moving forward. Welcome to visit next time!

12. crab crab's pro's favorable comments, and I was overjoyed to see my pro like our products. You can come to the store for dinner when you are free. Internal food is more delicious than takeout ~

13. Seeing parents' praise, Xiao Er felt warm in his heart. That's the nicest thing Xiao Er has ever heard. Remember to collect the shops at hand, and you won't get lost when you place an order next time ~

14. Thank you very much for your approval. Our home is authentic Chongqing flavor, and the boss is from Chongqing. Let everyone taste the most authentic Chongqing flavor, which is the purpose of this store. The shop is waiting for the owner to come again ~

15. I dreamed of rave reviews last night, but I didn't expect to get good reviews from my parents today. What take-out wants most is the recognition and rave reviews from customers. I think about it every day and dream at night. Thanks to my support and love, we will be more careful!