Warm tips from felicity hotel shenzhen.

Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.

Payment method: Please pay attention to your agreed payment method when booking the hotel. Generally, there are two situations: 1, and the guest pays at the front desk; 2. The reservation department agrees that the guest can charge the room rate in advance.

Consumption: some items of the hotel (except regular items) are paid. (There are usually hints, but they are often not obvious. ) Please be careful. Please beware of entering the "consumption trap", because the same thing is often much more expensive than the shopping mall outside the door.

Service tenet:

Shenzhen Fulin Hotel sincerely welcomes you. The hotel is committed to the pursuit of first-class hardware facilities and meticulous service, creating a unique and tasteful accommodation environment for friends from all over the world. The hotel uses advanced management methods and unique corporate culture concepts to comprehensively improve the service quality, adheres to the value concept of "the guests are always right", diligently serves, works diligently, pursues the satisfaction of the guests, and strives to build a personalized and affectionate service brand of China hotels. "Sincere service, the closest relatives of customers" is the service tenet of the hotel. The modern facilities and excellent service of the hotel will make you appreciate the true meaning of hotel service in the ocean of smiles, and you can feel the convenience and comfort of eating, living, traveling and entertainment without leaving home.