I bought a room in Zhengzhou Yuebanwan Theme Hotel on the public comment website, and then my friend checked in. The other party overcharged my friend 100. What should I do?

If you don't want documents, you can't talk to them. If you keep the file, you can try to communicate. First of all, in the group purchase record before the public comment, you bought an ordinary room in 98 yuan, and then your friend Jia 30 yuan stayed in the theme room that night. The crux of the problem now is to verify that the hotel employee who uses the group purchase ticket is probably not the same as the employee who checks out, and the employee who checks out doesn't know (your friend is a guest who has already used the group purchase ticket). So according to my analysis, as long as we find the agent who verified the group purchase before and the agent who checked out at that time, and let them prove each other at the same time, the problem should be solved.

After all, the hotel is open for a long time, and you won't default because of your 100 yuan. The most likely situation is internal problems, so the key to solving problems is coordination, because they are passive and will not and will not actively coordinate internal errors; So you and your friends must actively promote their internal coordination. If you feel troublesome, you can consider giving the hotel 100 yuan as "non-operating income" ~ ~