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What are the grooming standards for cleaning staff?

Although the cleaning staff’s job is to clean, they still have requirements for their own grooming standards. The following is the content related to the grooming standards of cleaning staff that the editor of SmartView has collected for you. I hope it can help everyone!

Grooming specifications for cleaning staff 1. Basic requirements for grooming:

1. Before taking up the job, you should wear the uniform of the service center as required. The uniform must be Be clean, tidy, and wipe (wash) your shoes. Uniforms may not be worn out of season or mixed with casual clothes.

2. Consciously wear your badge or work number plate. The work number plate should be worn correctly on the top of the left chest.

3. Female employees should not be unkempt. Their hair should be tied back and their nails should be trimmed regularly. Necklaces, rings and other accessories should be removed when working. Male employees should keep their hair no longer than their collars and should not keep long beards. Big sideburns.

4. It is strictly forbidden to put your hands on your hips or hold your hands in front of your chest while working, and you are not allowed to put your hands in your pockets.

2. Norms of words and deeds and disciplinary requirements:

1. When you encounter hospital personnel or patients passing by during work, you should quickly stop working, make way for hospital personnel or patients, and Bow and nod in greeting or make eye contact to say hello.

2. When walking with hospital staff or patients, you are not allowed to rush for the right of way. When you meet hospital staff or patients, you should walk aside. You are not allowed to pass between two people. Ask people to give way and say sorry.

3. Do not randomly inquire about the age, position, family, children, salary, income and other private information of hospital staff or patients, and do not easily ask hospital staff or patients about their clothing, gold and silver jewelry. and the price and origin of valuables.

4. Do not easily accept gifts from hospital staff or patients. If you find that not accepting them may cause rudeness, you should express your deep gratitude and hand over the gifts to the leaders for processing after accepting them.

5. Do not arrange clothes in public.

6. When coughing or sneezing, turn back and say sorry.

7. If you find hospital personnel or patients carrying large or heavy items during work, you should take the initiative to help and open doors or elevators for hospital personnel or patients.

8. All found items must be handed over to the public and are strictly prohibited from being kept privately.

9. Arguments or conflicts with hospital staff or patients are not allowed under any circumstances. 10. Abide by laws and regulations and comply with the company's rules and regulations.

11. Do not do anything that damages the company's image, and are not allowed to take company items without authorization. Damaged or lost tools must be compensated according to the price.

12. Employees are strictly prohibited from changing shifts privately during work hours. If a change is necessary, a written report must be submitted to the environmental supervisor for approval before the change can be made.

13. Drinking is not allowed during working hours (including meals before work), and special services are not allowed for hospital staff or patients without permission.

Safety instructions for cleaning work 1. No running in the building.

2. If you need to push the cart, please push it with both hands to ensure safety.

3. If you need to take items from high places, please use a ladder rack.

4. If the working area is slippery or oily, wipe it off immediately to prevent slipping.

5. Do not use damaged equipment to avoid danger.

6. Keep all utensils intact and do not use damaged ones, let alone repair them without permission, to avoid danger.

7. When placing work vehicles, vacuum cleaners, floor scrubbers, etc. in public places, try to place them beside the road and pay attention to whether there is any possibility of tripping wires.

8. If any glass mirror is found to be broken, report it to your superior immediately and replace it immediately. If it is not replaced in time, it must be taped with strong tape to prevent the risk of falling.

9. When washing floors and carpets, pay attention to whether plugs and switches are wet to avoid electric shock.

10. Paste colored letters on conspicuous areas of the glass door to prevent guests or employees from being accidentally injured.

11. If there are sharp nails on furniture or carpets, pull them out immediately to prevent stabbing others.

12. When high-altitude windows are wiped or wax falls off the floor in public places, warning signs must be placed and protective measures must be taken to let passers-by pay attention.

13. Employees’ uniform pants should not be too long to avoid stumbling.

14. Do not reach into trash cans or garbage bags to prevent broken glass or blades from stabbing your hands.

15. If the soles are too smooth, they must be replaced.

16. Try to place bulky items as low as possible.

17. When carrying bulky items on a work cart, the height of the items must not obstruct the view of the person pushing the cart.

18. When cleaning up broken glass or porcelain, use a broom or garbage shovel instead of using your hands.

19. When opening and closing the door, you must press the door lock handle with your hand, and do not press the position next to the door with your hand.

20. Do not throw lit cigarettes in the trash can.

21. Do not touch electrical appliances when your hands are wet.

Job responsibilities of the cleaning staff: 1. The cleaning staff performs daily cleaning work according to the working hours of the administrative and logistics department;

2. Responsible for the company's office area aisles, elevators, elevator rooms, Hygienic cleaning of public places such as tea rooms, keeping all public places clean and tidy, with clean floors, no dust, and no dead corners. Mop four times a day and once a week with soapy water;

3. Responsible for the cleaning and tidying up of conference rooms and VIP rooms before and after meetings;

4. Responsible for cleaning the floors of independent offices and cleaning up garbage in offices and public walkways. Clean the spittoon;

5. Keep the surface of the stair railings and window sills in public places free of dust, clean and bright, and wipe them twice a day to keep the environment beautiful;

6. Keep All glass windows in public places should be free of dust, cobwebs and marks within sight and should be wiped clean at least once a week.

7. The wash basin has no soap stains, no stains, and no dirt. Wipe it frequently to keep the surface bright and clean;

8. The walls and ceiling are hygienic, neat and beautiful, and free of dirt. Cobwebs, dust, marks, peeling, and stains must be cleaned at least once a week;

9. The spittoons in all public places are reasonably positioned, sufficient in number, free of spillage, and the surface is clean and To prevent stains, scrub the spittoon twice a day;

10. The trash cans should be reasonably positioned, sufficient in quantity, and free of spills. The surface should be clean and stain-free, and should be cleaned twice a day.

Cleaning Staff Rules and Regulations 1. We must always keep in mind that we are industry standards during work, and customer satisfaction will be our work goal.

2. When arriving at the customer's home, you must present your personal ID card and the company's work order. Before departure, you must check whether the tools you bring are complete.

3. Cleaning Standards

(1) Glass: There should be no stains, watermarks or dust on the frame and sliding track; the glass should be smooth and transparent, without blur or watermarks.

(2) Power boxes and lamps: switches, outer covers, inside covers, and ceiling lights must be clean.

(3) Kitchen and bathroom: Ceramic tiles must not have oil stains, watermarks, or dust, and must be smooth and bright.

(4) Door: The door frame and door head must be wiped, and the concave and convex areas must be thoroughly cleaned with a vacuum cleaner or brush to be free of dust and watermarks.

(5) Walls: Wall corners and ground corners must be clean. There should be no watermarks or dust on the walls after cleaning.

(6) Floor: The cleaned floor should be clean, dust-free, mark-free, smooth and bright. After customer acceptance, the footprints should be wiped off with a clean floor mop.

4. After the cleaning is completed, ask the customer to check. If the customer is dissatisfied, it must be dealt with as soon as possible. You must not be passive or slow down, nor can you quarrel with the customer. If there is a dispute, you should contact the company. Resolve through negotiation.

5. Cleaning tools must be brought back to the company intact. In addition to normal wear and tear, if they are lost or damaged, compensation will be based on the price. Cleaning materials and tools provided by customers must not be taken away without permission. There must be no theft.

6. When working outside, you must pay attention to your speech and behavior. You must not slander the image of the company and customers, and you must not leak customer privacy (home and work addresses; mobile phone numbers) to others.