As a hotel manager, what abilities should you have?

What professional ability, management ability, communication ability, planning ability and decision-making ability should a hotel manager have?

I. Professional ability

As a supervisor, you must master certain professional knowledge and ability. With the continuous improvement of management positions, the importance of professional ability will gradually decrease. As a grass-roots supervisor, personal professional ability will be very important, to the extent that it can directly guide subordinates' actual work and act as agents for their actual work.

Second, management ability.

For a supervisor, management ability corresponds to professional ability. When the position requires more majors, relatively speaking, you need less management skills. On the contrary, the higher the position, the higher the requirements for management ability.

Third, communication skills.

Communication includes two aspects, inter-departmental communication and intra-departmental communication (including subordinates, colleagues and superiors). The company is a whole, and the departments it leads are part of the whole, so it is bound to contact with other departments, and communication is essential.

Fourth, planning skills?

Among the basic functions of management, the first function is planning, and the importance of planning function runs through the whole process of management. Therefore, the first task as a hotel manager is to make a clear and effective work plan. Whether it is long-term strategic planning, annual marketing planning, personnel recruitment plan, annual budget, etc. , need to be applied to the planning ability. ?

5. Develop decision-making ability?

For hotel managers, making the right decision is one of the important abilities. There are many variables in the process of planning and implementation, and decisions must be made constantly. The wrong decision will bring the consequences of failure, and the correct decision will lay the foundation for success.