Hotel guests gave bad reviews to the hotel because of the single type of breakfast. How to reply?

Dear guests, thank you for your evaluation of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will forward them to relevant departments to improve the service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Look forward to your coming again!

In modern online shopping, buyers or sellers are not satisfied with the evaluation given.

On August 3, 20654381,the fifth meeting of the Standing Committee of the 13th NPC was held in Beijing. The meeting voted to pass the E-commerce Law of the People's Republic of China, stipulating that operators of e-commerce platforms shall not delete consumers' comments on the goods sold or services provided in their platforms. From August 20 19 1.

The policy stipulates that:

On August 3, 20654381,the fifth meeting of the Standing Committee of the 13th NPC was held in Beijing. The meeting voted to pass the E-commerce Law of the People's Republic of China, stipulating that operators of e-commerce platforms shall not delete consumers' comments on the goods sold or services provided in their platforms. In violation of the above provisions, the market supervision and management department shall order it to make corrections within a time limit and may impose a fine of more than 20,000 yuan100,000 yuan. If the circumstances are serious, a fine of not less than one hundred thousand yuan but not more than five hundred thousand yuan shall be imposed. Implemented from 20 19 10 1.