Traditional Culture Encyclopedia - Hotel reservation - What are the rules for being a good waiter in a hotel restaurant?

What are the rules for being a good waiter in a hotel restaurant?

Hotel waiter rules and regulations

1, know the table reservation and restaurant service task list of the day in time, and implement the table arrangement.

2. Accept the guest's temporary reservation.

Take the guests to the restaurant and welcome them.

4, neat appearance, do not leave.

5, according to the different objects of the guests, arrange your favorite table reasonably.

6. Answer questions raised by guests about food and hotel facilities, collect relevant opinions and report to the restaurant supervisor in time.

7. Politely refuse non-dining guests to visit the restaurant and guests with inappropriate clothes to eat in the restaurant.

8. Ensure the sanitation of the site and make all preparations.

9. When the restaurant is full, politely explain to the guests. And warmly contact or introduce guests to other restaurants in this hotel for dinner.

Job responsibilities of waiters

1, decorate the dining room and dining table according to the specifications and standards, and make good preparations before meals.

2. Ensure that the tableware and glassware used are clean, hygienic, bright and seamless. Table cloths and napkins are clean, fresh, undamaged and free from stains.

3. Welcome guests to their seats according to the service procedures, assist them to order food, and introduce special or seasonal dishes to them.

4, neat appearance, do not leave without authorization.

5. Patrol Taiwan frequently, provide various services according to the procedures, collect tableware in time, and change the handleless cups frequently. Good at selling drinks.

6. After the meal, do a good job in cleaning the restaurant.

7. Be familiar with the contents of menus and wine lists, such as how to make food.

8. Do a good job of finishing after meals.