Hotel room cleaning procedures

The cleanliness of guest rooms is one of the most important issues that guests care about when staying in a hotel, and it is also one of the criteria for guests to choose a hotel. Below, I will generally share with you the hotel room cleaning and organization procedures. I hope it will be helpful to everyone! Cleaning and organization of guest rooms and guest rooms

Knock on the door to enter the room? Open the window for ventilation (30 minutes)? Clean up the garbage Debris, remove used guest room supplies? Make beds? Wipe dust? Clean bathroom? Replenish guest items? Vacuum? Spray disinfection? Review (bedding and disposable consumables must be replaced for each guest). Cleaning of vacant rooms Cleaning

Cleaning and tidying up an empty room mainly involves wiping down furniture and equipment, and checking whether the room supplies are complete. Although the cleaning of vacant rooms is relatively simple, it must be done every day to maintain good condition and be ready for new guests at any time.

Specific methods are:

1. Check the room carefully for any abnormalities and open windows for ventilation; 2. Change the water in the electric heating kettle every day; 3. Use dry and wet water Wipe furniture, equipment, doors and windows with rags (the same procedure as in the main guest room); 4. Drain water from toilets and floor drains in the bathroom to expel odors, and wipe floating dust from the bathroom; 5. Vacuum rooms that are continuously empty every 3 to 4 days. At the same time, let the faucet in the bathroom run for 1 to 3 minutes until the water is clear to keep the water clean and wipe away water stains and water marks; 6. The four towels in the bathroom lose their softness due to dryness and must be replaced with new ones before guests check in; 7. Check the equipment in the room. Check whether there are spider webs on the ceiling and corners, and whether there are insects on the ground. Turndown service

Turndown service is to tidy up the guest room before going to bed at night, also known as "turndown" or "evening service". Turndown service is an elegant and friendly service. Its main function is to facilitate guests to rest; it is tidy and clean to make guests feel comfortable, showing welcome and courtesy to guests. Turndown service usually starts after 18:00 in the evening, because at this time most guests go out to dine and are not in the room, which not only avoids disturbing guests, but also makes it easier for waiters to work.

Basic procedures for turndown service:

Knock on the door and enter the room? Turn on the lights, turn on the air conditioner to a suitable temperature, gently close the curtains, organize and clean the ashtray and waste Paper miscellaneous. At the same time, check the water level of the electric kettle and whether there is any shortage of items. Turn down (remove the bed cover, fold it neatly, and place it in the specified position; lift the cover sheet on one side of the bedside table outwards and fold it into a 45-degree angle; fluff the pillows If you have pajamas, fold them and put them on the pillow, and put your slippers on the pillow. Place good night cards, small gifts, etc. on the bedside or pillow according to the hotel's regulations. Tidy up the bathroom (open the shower curtain to three points) (two places and put them in the bathtub)? Lay out bathroom floor towels and anti-slip mats? Replenish tea, drinking water and other supplies in the room? Lay out bedroom floor towels? Check? Fill in the evening service record. Small tidying service

Small tidying service is for guest rooms, which means that after the guests go out, the room attendant will simply tidy up the room. The purpose is to make the guests feel fresh and comfortable when they enter the room, so that the guest room is always tidy. Clean state. Small tidying service is an important aspect that fully reflects the hotel's high-quality service.

Specific methods are: 1. Pull back the curtains and tidy up the bed after the guest takes a nap; , Clean up the garbage and debris on the table, ashtrays, paper baskets and on the floor (vacuum), and pay attention to whether there are unextinguished cigarette butts;

3. Simply clean and tidy the bathroom, and replace the ones used by guests? 4. Remove towels, cups, used tableware, etc.; 4. Replenish tea and other supplies in the room.