Traditional Culture Encyclopedia - Hotel reservation - Will the girls go to the ceremonial reception?

Will the girls go to the ceremonial reception?

Etiquette is the minimum moral standard that human beings require people to abide by in order to maintain the normal life of society. It is gradually formed in people's long-term life and communication and is fixed by customs and traditions. So, do girls do courtesy reception? Come and have a look with me!

Do girls do the courtesy reception? Whether it is good or not depends on their personal preferences. Etiquette reception literally means polite reception, which mainly serves more serious or formal occasions. At present, the division of social industries includes:

1, high-end hotels, clubs and service places

Because the service of group identification is expensive, so in order to improve the level of the industry itself and the personal experience of these consumers, we need corresponding personnel, generally including front desk reception, guidance, background services and so on.

2. Public relations activities

Public relations activities include all temporary and short-term formal activities, such as meetings, forums, receptions, press conferences, performances, etc. Generally speaking, hostesses and ushers are needed.

The work of etiquette reception is very simple: the above-mentioned corresponding work can be completed according to the requirements of the organizer or the owner, but the requirements for the appearance and clothing of the employees are higher.

The skill of etiquette reception determines the specifications of welcome. Usually follow the principle of equal status, that is, the main welcome and the guest of honor are equal. When it is impossible to be completely equal, they can be flexible, and people with equal status or deputies can come forward. There shouldn't be too many others

Master the arrival and departure times. Accurately grasp the arrival and departure time of the guests, and inform all the welcoming staff and relevant units at the first time. If there is any change, the relevant personnel shall be informed in time. Greeters should arrive at the meeting place in advance, not too early, not too late or even late. The off-duty personnel should arrive at the off-duty place before the guests leave.

Send flowers at the right time There is generally no need to present flowers to meet ordinary guests. Welcome very important guests and offer flowers. Flowers should be used to present flowers, and the bouquets should be neat and bright. Avoid chrysanthemums, azaleas, carnations and yellow flowers. After the main leaders attending the welcoming ceremony shake hands with the guests, flowers are usually presented by children or young women. You can present flowers only to the guests, or you can present flowers to all the guests separately.

Different guests are welcomed in different ways. For the reception of a large number of guests, you can prepare specific signs in advance so that guests can see clearly from a distance; For the first time, guests who don't know each other should take the initiative to ask and introduce themselves; For familiar guests, there is no need to introduce them, just shake hands and greet them.

Save some time. After the guests arrive at their residence, don't arrange activities immediately, but leave some time for each other before arranging activities.

The basic requirement of etiquette reception is 1, with greetings.

"To welcome people" means to greet guests warmly and friendly, and also to greet each other warmly and friendly. Employees of the company should have a strong sense of ownership when receiving guests or facing foreign guests in their own jobs, and take the initiative to greet people they communicate with or greet each other. It is very impolite to come without asking.

2. Ask and answer.

The so-called question-and-answer voice is that when you are on duty in your own job, you will take the trouble to answer questions in front of the guests. It is not recommended to take the initiative to talk to guests about things unrelated to their work and business in informal and formal occasions, but guests should answer questions. Answering questions is patience, education and grace. Question and answer is a basic theory of civilized hospitality.

3, there is sound to send

Going soundly is the last link of civilized hospitality, and the so-called good beginning and good ending. When a guest leaves, whether the other party takes the initiative to say goodbye to you or not, whether the two parties negotiate or not, in line with the principle from beginning to end, when the guest leaves, especially the employees of the company present, they should take the initiative to say goodbye and pay tribute to each other. Ignore this last link, and all kinds of good performances will be in vain.